Cipher vs SonicWall SonicSentry MDR
Cipher is a Services firm that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
Cipher (Services firm) and SonicWall SonicSentry MDR (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or SonicWall SonicSentry MDR's sonicsentry mdr is strongest for msps that want sonicwall-led managed security services with crow....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 3/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | SonicWall SonicSentry MDRTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrike FalconSophosMicrosoft DefenderBlackBerry CylanceSonicWall Capture ClientSentinelOne |
| SIEM integrations | None listed | SonicWall AI-based SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom MSP quote. SonicWall advertises monthly billing, no long-term contracts and no minimums for SonicSentry services. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | SonicWall publishes packaging claims but not per-endpoint or per-user pricing.. Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included.. CrowdStrike-backed endpoint coverage may be priced differently from monitoring other endpoint security tools.. Warranty and insurance benefits depend on qualifying SonicWall controls and are not the same as breach response coverage. |
| Data portability | Partial | Limited |
| Contract terms | Custom, xMDR Services, xMDR Platform | Monthly, No long-term contract advertised, No minimums advertised |
| Channels | Portal | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | North AmericaEuropeAsia-Pacific |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | SonicWall advertises white glove onboarding and expert support during proof of concept. A public standard onboarding timeline was not found. |
| Industry focus | HealthcareProfessional ServicesPayments | Managed Service ProvidersSMBProfessional ServicesHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | 4 minutes average SonicSentry SOC response time, vendor-published. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | SonicSentry MDR is newer, so MDR-specific community review volume is limited. The stronger public signal is around SonicWall's MSP firewall base and CrowdStrike partnership. Treat broader SonicWall community sentiment separately from SonicSentry SOC quality until more independent MDR reviews exist. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | – |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | – |
| Founded | – | 1991 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and SonicWall SonicSentry MDR?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). SonicWall SonicSentry MDR is a MSP-channel that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 4 for SonicWall SonicSentry MDR.
How do Cipher and SonicWall SonicSentry MDR differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. SonicWall SonicSentry MDR supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does Cipher pricing compare to SonicWall SonicSentry MDR?
Cipher pricing: Not published. SonicWall SonicSentry MDR pricing: Not published. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with SonicWall SonicSentry MDR: SonicWall publishes packaging claims but not per-endpoint or per-user pricing.; Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included..
Should I choose Cipher or SonicWall SonicSentry MDR?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose SonicWall SonicSentry MDR if: mSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC. Cipher is not ideal for buyers that need public MDR pricing before sales. SonicWall SonicSentry MDR is not ideal for direct enterprise buyers that want a vendor-neutral MDR procurement process.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.