Cipher vs SECUINFRA
Cipher is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Cipher (Services firm) and SECUINFRA (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or SECUINFRA's fits german and eu buyers that put data sovereignty first and want a partner that will work insid....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | SECUINFRATECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Microsoft DefenderCrowdStrikeSentinelOne |
| SIEM integrations | None listed | Microsoft SentinelSplunkElasticIBM QRadar |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom quote, varies by chosen tier (full-service MDR, Co-Managed MDR, On-Premises MDR) and integrated SIEM and EDR. Sold direct. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | On-Premises tier requires the customer to keep running their own SIEM hardware and licensing. Co-Managed tier means the customer's team still executes part of the response. No published SLA, response timing depends on the underlying SIEM and EDR you bring |
| Data portability | Partial | Full |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual, Multi-year |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeLATAM | Europe |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Vendor reports onboarding compressed from 1 week to 1 day for Microsoft-stack customers |
| Industry focus | HealthcareProfessional ServicesPayments | ManufacturingFinancial ServicesPublic SectorHealthcareEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | SECUINFRA has a Gartner Peer Insights vendor profile in the MDR category but limited English-language community coverage on G2 and PeerSpot. Most public sentiment comes from German-language IT press and the firm's own publishing. Buyers shopping outside Germany should expect to lean on direct references. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO 27001:2013 |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO 27001:2013 (TÜV Thüringen, scope covers Berlin and Frankfurt) |
| Founded | – | 2010 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and SECUINFRA?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). SECUINFRA is a Pure-play MDR that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 5 for SECUINFRA.
How do Cipher and SECUINFRA differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. SECUINFRA supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Cipher and included with SECUINFRA.
How does Cipher pricing compare to SECUINFRA?
Cipher pricing: Not published. SECUINFRA pricing: Not published. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with SECUINFRA: On-Premises tier requires the customer to keep running their own SIEM hardware and licensing; Co-Managed tier means the customer's team still executes part of the response.
Should I choose Cipher or SECUINFRA?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose SECUINFRA if: german SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment. Cipher is not ideal for buyers that need public MDR pricing before sales. SECUINFRA is not ideal for non-European multinationals needing 24/7 follow-the-sun coverage from regional SOCs.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.