Cipher vs Recon InfoSec
Cipher is a Services firm that works with your existing tools. Recon InfoSec is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Recon InfoSec serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for Recon InfoSec (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. Recon InfoSec is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Recon InfoSec serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 5 for Recon InfoSec (Endpoint, Cloud, SaaS, Identity, Network).
Cipher (Services firm) and Recon InfoSec (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or Recon InfoSec's recon infosec is a strong fit for buyers who want managed security operations with broad integrat....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | Recon InfoSecTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | LimaCharlieCrowdStrikeSentinelOneMicrosoft DefenderCarbon BlackBitdefender GravityZoneBlackBerry CylanceSophosTrend MicroSymantecQualys EDRRSA NetWitness EDR |
| SIEM integrations | None listed | SplunkSumo LogicStellar CyberAlienVaultArcSightGoogle ChronicleDevoElasticExabeamFortiSIEMIBM QRadarLogPointLogRhythmLogz.ioRapid7 InsightIDRRSA NetWitness |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Custom pricing. No public per-user or per-endpoint price found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom pricing. No public price bands, per-user pricing or minimums found. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.. No public contractual SLA or service-credit table was found.. Default autonomous response actions are not published. Confirm which actions Recon can take without approval.. Physical SOC locations, analyst count and raw data export terms are not public. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Custom |
| Channels | Portal | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Not published as a standard timeline. |
| Industry focus | HealthcareProfessional ServicesPayments | Financial ServicesHealthcareOil and GasManufacturingUtilitiesGovernmentEducationConstructionRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Recon publishes a +97 NPS claim, customer testimonials, logos and public practitioner/community signals around OpenSOC, SOC X and Thursday Defensive. Independent third-party review volume is limited: no meaningful G2 or Gartner MDR review profile was found in this pass. Public community signal is sparse, so buyer validation should lean on references and proof-of-value work. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | SOC 2 Type II |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | AICPA SOC 2 Type IITIPS Awarded VendorTexas DIR Approved Vendor |
| Founded | – | 2018 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Recon InfoSec?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Recon InfoSec is a Pure-play MDR that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 5 for Recon InfoSec.
How do Cipher and Recon InfoSec differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Recon InfoSec supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Cipher and included with Recon InfoSec.
How does Cipher pricing compare to Recon InfoSec?
Cipher pricing: Not published. Recon InfoSec pricing: Custom pricing. No public per-user or per-endpoint price found.. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Recon InfoSec: Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.; No public contractual SLA or service-credit table was found..
Should I choose Cipher or Recon InfoSec?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Recon InfoSec if: organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools. Cipher is not ideal for buyers that need public MDR pricing before sales. Recon InfoSec is not ideal for buyers requiring public pricing before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.