Cipher vs Ensign InfoSecurity
Cipher and Ensign InfoSecurity are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Ensign InfoSecurity serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 3 for Ensign InfoSecurity (Endpoint, Cloud, Network).
Buyer brief
Cipher and Ensign InfoSecurity are both Services firms that work with your existing tools. Cipher targets Mid-market and Enterprise organizations, while Ensign InfoSecurity serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 3 for Ensign InfoSecurity (Endpoint, Cloud, Network).
Ensign InfoSecurity offers broader coverage (3 surfaces vs. 0). Cipher may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Mid-market and enterprise organizations operating primarily in APAC |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise organizations operating primarily in APAC
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | Ensign InfoSecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Cybereason |
| SIEM integrations | None listed | None listed |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Approval Required | Approval Required |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | Not offered | + Optional |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom pricing based on environment size and coverage scope. IR retainer is separate: Essentials (USD 2,000/year, 10 hours), Standard (100-hour blocks), or Ad-hoc. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.. 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Pricing requires custom quote. No published per-endpoint or per-user rates for comparison shopping.. Cybereason EDR is the default platform. Unclear what the cost or support impact is if you use a different EDR vendor.. Ad-hoc IR retainer has no upfront cost but standard-priced manhours and longer onboarding. You pay more per hour in a crisis. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | Asia-Pacific |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Not published |
| Industry focus | HealthcareProfessional ServicesPayments | Financial ServicesGovernmentHealthcareManufacturingTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | MSSP Alert Top 250: top 10 globally and #1 in APAC for the fourth consecutive year (2025 list). No G2 or PeerSpot product reviews found. Glassdoor employee reviews average 3.4/5 (268 reviews). Industry recognition is strong within APAC, but almost zero practitioner discussion outside the region. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO 27001PCI DSS |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO 27001PCI DSSOSPAR (SOC attestation) |
| Founded | – | 2018 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Ensign InfoSecurity?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Ensign InfoSecurity is a Services firm that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 3 for Ensign InfoSecurity.
How do Cipher and Ensign InfoSecurity differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Ensign InfoSecurity supports 1 autonomous actions (custom playbooks) and requires approval before acting.
How does Cipher pricing compare to Ensign InfoSecurity?
Cipher pricing: Not published. Ensign InfoSecurity pricing: Custom-quoted pricing. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Ensign InfoSecurity: Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.; 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs..
Should I choose Cipher or Ensign InfoSecurity?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Ensign InfoSecurity if: mid-market and enterprise organizations operating primarily in APAC. Cipher is not ideal for buyers that need public MDR pricing before sales. Ensign InfoSecurity is not ideal for north American or European organizations without APAC operations.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.