Cipher vs e2e-assure
Cipher is a Services firm that works with your existing tools. e2e-assure is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; e2e-assure serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for e2e-assure (Endpoint, SaaS, Identity, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. e2e-assure is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; e2e-assure serves Mid-market and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 4 for e2e-assure (Endpoint, SaaS, Identity, Network).
Cipher (Services firm) and e2e-assure (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or e2e-assure's uk-focused mdr with sc-cleared analysts and deep microsoft expertise, purpose-built for critical ....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | UK or Australian government and critical infrastructure organizations requiring SC-cleared analysts |
| Price | Custom quote | AppSource from GBP 6/user/mo; min spend unclear |
| Response authority | 0/6 actions · Approval required | 4/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK or Australian government and critical infrastructure organizations requiring SC-cleared analysts
- Price
- AppSource from GBP 6/user/mo; min spend unclear
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | e2e-assureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Microsoft Defender for EndpointCrowdStrikeSentinelOneTrend Micro Vision One |
| SIEM integrations | None listed | Microsoft SentinelSplunk |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Guided Response |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Starting around £6/user/month (per Microsoft AppSource listing), dependent on user count, number of services, and subject to minimum spend. Specific minimums not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | + Optional |
| Identity | Not offered | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Per-user per-month pricing. Two tiers: Monitored (baseline Defender coverage, monthly reports) and Managed (extended functionality, automated threat responses, Teams-based monthly reviews). Contracts typically 12-36 months. Also available as committed annual contract with retrospective monthly management charge based on device count. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Incident response is NOT included in base MDR. It is a separate retainer delivered through UK-based partners.. Automated containment triggers on critical alerts, but broader remediation is your team's responsibility. Budget for internal staff to act on SOC guidance.. Minimum spend threshold exists but is not publicly disclosed. Ask for it before engaging.. OT/ICS and advanced cloud coverage may be priced as additional modules beyond base MDR.. Managed tier costs more than Monitored, with significantly different automation and analyst involvement. Clarify which tier is being quoted. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual, 2-year, 3-year |
| Channels | Portal | TeamsEmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | EuropeAsia-Pacific |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Weeks, varies by integration complexity and environment scope |
| Industry focus | HealthcareProfessional ServicesPayments | GovernmentCritical National InfrastructureManufacturingDefenseUtilitiesLife Sciences |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | NPS score of 88+ (vendor-reported, industry average 34) suggests high customer satisfaction among existing clients. However, virtually no public reviews on G2, Gartner, or Reddit exist, making independent validation impossible. Customers appear to value SC clearance and UK/government compliance focus. Small enough provider that community discussion is minimal. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | ISO/IEC 27001Cyber Essentials PlusG-Cloud 14CCS Framework |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | ISO/IEC 27001Cyber Essentials Plus |
| Founded | – | 2013 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and e2e-assure?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). e2e-assure is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: Cipher offers Not disclosed, e2e-assure offers ≤1 hour. Cipher covers 0 attack surfaces in base pricing vs. 4 for e2e-assure.
How do Cipher and e2e-assure differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. e2e-assure supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine) and approval is configurable.
How does Cipher pricing compare to e2e-assure?
Cipher pricing: Not published. e2e-assure pricing: Starting around £6/user/month (per Microsoft AppSource listing), dependent on user count, number of services, and subject to minimum spend. Specific minimums not published.. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with e2e-assure: Incident response is NOT included in base MDR. It is a separate retainer delivered through UK-based partners.; Automated containment triggers on critical alerts, but broader remediation is your team's responsibility. Budget for internal staff to act on SOC guidance..
Should I choose Cipher or e2e-assure?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose e2e-assure if: uK or Australian government and critical infrastructure organizations requiring SC-cleared analysts. Cipher is not ideal for buyers that need public MDR pricing before sales. e2e-assure is not ideal for organizations needing full hands-on remediation (e2e-assure automates containment but guides remediation).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.