Cipher vs Cyberoo
Cipher is a Services firm that works with your existing tools. Cyberoo is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Cyberoo serves SMB and Mid-market. Cipher includes 0 attack surfaces in base pricing (), compared to 2 for Cyberoo (Endpoint, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. Cyberoo is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Cyberoo serves SMB and Mid-market. Cipher includes 0 attack surfaces in base pricing (), compared to 2 for Cyberoo (Endpoint, Network).
Cipher (Services firm) and Cyberoo (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or Cyberoo's technology-agnostic mdr from the only italian gartner representative vendor, built for european m....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | European mid-market companies wanting a GDPR-native provider with local SOC coverage |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 4/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European mid-market companies wanting a GDPR-native provider with local SOC coverage
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | CyberooTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | Technology-agnostic: integrates with most major EDR platforms |
| SIEM integrations | None listed | Technology-agnostic: integrates with existing SIEM deployments |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | + Optional |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom pricing based on environment size and integrated tools. Pricing model not publicly disclosed. SaaS delivery. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | No public pricing. You cannot compare costs without a sales call.. Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. International expansion is recent (Spain 2024, Poland via partners). Support quality outside Italy may vary.. Detection rules and threat intel are proprietary. If you leave, none of it transfers.. IR is described as included, but scope is not documented. Clarify whether it covers full DFIR or just triage and escalation. |
| Data portability | Partial | Limited |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeLATAM | Europe |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Not published |
| Industry focus | HealthcareProfessional ServicesPayments | ManufacturingProfessional ServicesTechnologyHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Gartner Peer Insights 4.6/5 (25 reviews). Named Gartner Representative Vendor for MDR in 2021, 2023, and 2024, the only Italian company among 40 vendors in the 2024 guide. Strong reputation in Italian mid-market. Very limited English-language community discussion, likely due to European-centric customer base. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | GDPR |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | GDPR Compliant |
| Founded | – | 2019 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Cyberoo?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Cyberoo is a Pure-play MDR that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 2 for Cyberoo.
How do Cipher and Cyberoo differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Cyberoo supports 4 autonomous actions (custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is not included with Cipher and included with Cyberoo.
How does Cipher pricing compare to Cyberoo?
Cipher pricing: Not published. Cyberoo pricing: Custom-quoted pricing. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Cyberoo: No public pricing. You cannot compare costs without a sales call.; Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding..
Should I choose Cipher or Cyberoo?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Cyberoo if: european mid-market companies wanting a GDPR-native provider with local SOC coverage. Cipher is not ideal for buyers that need public MDR pricing before sales. Cyberoo is not ideal for global enterprises needing follow-the-sun SOC coverage outside Europe.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.