Capgemini vs Sophos
Capgemini is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Capgemini targets Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Capgemini includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Capgemini is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Capgemini targets Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Capgemini includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Sophos is the choice if you want a single-vendor stack with deep integration. Capgemini is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Large enterprises that want a global services partner for MDR plus SOC transformation | Existing Sophos endpoint or firewall customers adding managed services on their existing platform |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- Large enterprises that want a global services partner for MDR plus SOC transformation
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Existing Sophos endpoint or firewall customers adding managed services on their existing platform
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | CapgeminiTECH-AGNOSTIC | SophosPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Customer endpoint security tools | Sophos EndpointCrowdStrikeMicrosoft DefenderSentinelOneCarbon Black |
| SIEM integrations | Microsoft SentinelCustomer SIEM platforms | Sophos Central SIEM integration via API |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed. |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom enterprise quote by service scope, technology stack, Cyber Defense Center model and transformation requirements. Public prices are not published. | Per-user and per-server pricing. Two tiers: MDR Essentials (monitoring and basic response) and MDR Complete (full IR and breach warranty). |
| Hidden cost warnings | Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.. Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Microsoft Sentinel-powered Cyber Defense Centers may require separate Microsoft licensing and data-ingestion planning.. Threat hunting, DFIR, vulnerability management and offensive security are all public offers, but buyers should confirm which are included in the base MDR scope versus separate workstreams.. Public materials do not disclose log retention, raw data export rights or detection-content portability. | MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade. Linux server protection requires separate Sophos Workload Protection subscription. Post-Secureworks acquisition (Feb 2025): unclear if Sophos MDR and Taegis MDR will merge or remain separate products. Breach warranty limited to ONE claim total across all subscriptions, not per-incident |
| Data portability | Partial | Partial |
| Contract terms | Continuous Vigilance, Managed Detection and Response, Managed SOC, SOC Transformation, Cyber Defense Centers powered by Microsoft Sentinel, Custom cybersecurity services engagement | Annual, Multi-year |
| Channels | EmailPortalPhoneTeams | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAPACLATAMMEA | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Capgemini positions the service as a custom enterprise engagement delivered through global Cyber Defense Centers. | Weeks, varies by environment size and integration scope |
| Industry focus | Financial ServicesEnergyUtilitiesManufacturingAutomotiveHealthcarePublic SectorTelecommunicationsTechnology | ManufacturingHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Sophos reports a 38-minute average case closure time. The MDR service description defines a 60-minute response-time SLA for 90% of High Severity Cases, with eligibility timing and service-credit limits. |
| Community view | Capgemini has strong official evidence for enterprise-scale cybersecurity, Continuous Vigilance, MDR, Managed SOC, global Cyber Defense Centers, DFIR and threat hunting, but limited public buyer-review signal for the MDR service as a distinct product. Diligence should focus on service scope, response authority, tooling, staffing model, retention and pricing. | G2: #1 overall MDR for 14 consecutive report cycles, 1,543 reviews, 95% satisfaction. Gartner Peer Insights: 2026 Customers' Choice for Endpoint Protection (4.9/5). MITRE ATT&CK 2025: 100% detection coverage. Praised for integration breadth and MDR Complete's all-in pricing. Recurring complaints about technical support responsiveness and endpoint agent resource usage. |
| Compliance | DORA | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0GDPRHIPAAHITRUST CSF |
| Certifications | – | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0 |
| Founded | 1967 | 1985 |
| Data retention | Not published. Public Continuous Vigilance pages do not disclose default log retention, archive tiers or export rights. | 90 days standard, 1-year extended available as add-on |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Capgemini and Sophos?
Capgemini is a Services firm that is technology-agnostic (works with your existing tools). Sophos is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Capgemini offers Not disclosed, Sophos offers ≤1 hour. Capgemini covers 3 attack surfaces in base pricing vs. 5 for Sophos.
How do Capgemini and Sophos differ in response capabilities?
Capgemini supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Sophos supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Capgemini pricing compare to Sophos?
Capgemini pricing: Not published. Sophos pricing: Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed.. Watch for with Capgemini: Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.; Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Watch for with Sophos: MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade; Linux server protection requires separate Sophos Workload Protection subscription.
Should I choose Capgemini or Sophos?
Choose Capgemini if: large enterprises that want a global services partner for MDR plus SOC transformation. Choose Sophos if: existing Sophos endpoint or firewall customers adding managed services on their existing platform. Capgemini is not ideal for sMBs seeking transparent per-endpoint MDR pricing. Sophos is not ideal for organizations needing raw telemetry query access (Sophos Central provides dashboards only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.