Capgemini vs Ontinue
Capgemini is a Services firm that works with your existing tools. Ontinue is a Microsoft-ecosystem that works with your existing tools. Capgemini targets Enterprise organizations; Ontinue serves Mid-market and Enterprise. Capgemini includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Ontinue (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Capgemini is a Services firm that works with your existing tools. Ontinue is a Microsoft-ecosystem that works with your existing tools. Capgemini targets Enterprise organizations; Ontinue serves Mid-market and Enterprise. Capgemini includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 5 for Ontinue (Endpoint, Cloud, SaaS, Identity, Network).
Capgemini (Services firm) and Ontinue (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Capgemini's capgemini is strongest when mdr is part of a larger enterprise security-operations agenda: manage... or Ontinue's microsoft-native mxdr with 99.5% ai-automated incident resolution and teams-based collaboration.
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Large enterprises that want a global services partner for MDR plus SOC transformation | Organizations heavily invested in Microsoft E5/Defender ecosystem |
| Price | Custom quote | Not published |
| Response authority | 2/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Large enterprises that want a global services partner for MDR plus SOC transformation
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Organizations heavily invested in Microsoft E5/Defender ecosystem
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | CapgeminiTECH-AGNOSTIC | OntinueTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | Microsoft Defender for EndpointMicrosoft Defender 365 XDR |
| SIEM integrations | Customer SIEM platforms Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom enterprise quote by service scope, technology stack, Cyber Defense Center model and transformation requirements. Public prices are not published. | Per-user or per-asset subscription |
| Hidden cost warnings | Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.. Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Microsoft Sentinel-powered Cyber Defense Centers may require separate Microsoft licensing and data-ingestion planning.. Threat hunting, DFIR, vulnerability management and offensive security are all public offers, but buyers should confirm which are included in the base MDR scope versus separate workstreams.. Public materials do not disclose log retention, raw data export rights or detection-content portability. | Requires Microsoft E5 or Defender licenses as prerequisite. Microsoft Sentinel consumption costs are separate and usage-based. Add-on services (vulnerability mitigation, IoT, phishing) increase total cost |
| Data portability | Partial | Full |
| Contract terms | Continuous Vigilance, Managed Detection and Response, Managed SOC, SOC Transformation, Cyber Defense Centers powered by Microsoft Sentinel, Custom cybersecurity services engagement | Annual, Multi-year |
| Channels | EmailPortalPhoneTeams | TeamsEmailPortalPhone |
| Data access | Reports only | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAPACLATAMMEA | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Capgemini positions the service as a custom enterprise engagement delivered through global Cyber Defense Centers. | 1-5 days for 24/7 coverage, 10 days fully operational |
| Industry focus | Financial ServicesEnergyUtilitiesManufacturingAutomotiveHealthcarePublic SectorTelecommunicationsTechnology | Financial ServicesHealthcareManufacturingTechnologyProfessional Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Up to 50% reduction in mean time to investigate via Autonomous Investigator (vendor-published) |
| Community view | Capgemini has strong official evidence for enterprise-scale cybersecurity, Continuous Vigilance, MDR, Managed SOC, global Cyber Defense Centers, DFIR and threat hunting, but limited public buyer-review signal for the MDR service as a distinct product. Diligence should focus on service scope, response authority, tooling, staffing model, retention and pricing. | Gartner Peer Insights 4.8/5 (22 eligible reviews, 65 total ratings) with 97% willingness to recommend. Gartner Strong Performer in VoC for MDR 2024. Praised for Microsoft expertise and Teams-based collaboration. |
| Compliance | DORA | ISO 27001ISO 27017ISO 27018 |
| Certifications | – | Microsoft Cloud Security Advanced Specialization (one of ~50 Microsoft partners worldwide)Microsoft Threat Protection CertificationMicrosoft-verified MXDR Service ProviderISO 27001ISO 27017ISO 27018 |
| Founded | 1967 | 2023 |
| Data retention | Not published. Public Continuous Vigilance pages do not disclose default log retention, archive tiers or export rights. | Not publicly disclosed. Data resides in customer's own Sentinel instance. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Capgemini and Ontinue?
Capgemini is a Services firm that is technology-agnostic (works with your existing tools). Ontinue is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Capgemini covers 3 attack surfaces in base pricing vs. 5 for Ontinue.
How do Capgemini and Ontinue differ in response capabilities?
Capgemini supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Ontinue supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Capgemini pricing compare to Ontinue?
Capgemini pricing: Not published. Ontinue pricing: Custom-quoted pricing. Watch for with Capgemini: Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.; Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Watch for with Ontinue: Requires Microsoft E5 or Defender licenses as prerequisite; Microsoft Sentinel consumption costs are separate and usage-based.
Should I choose Capgemini or Ontinue?
Choose Capgemini if: large enterprises that want a global services partner for MDR plus SOC transformation. Choose Ontinue if: organizations heavily invested in Microsoft E5/Defender ecosystem. Capgemini is not ideal for sMBs seeking transparent per-endpoint MDR pricing. Ontinue is not ideal for organizations using non-Microsoft EDR (CrowdStrike, SentinelOne, etc.).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.