Capgemini vs Help AG
Capgemini and Help AG are both Services firms that work with your existing tools. Capgemini targets Enterprise organizations, while Help AG serves Mid-market and Enterprise. Capgemini includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 0 for Help AG ().
Buyer brief
Capgemini and Help AG are both Services firms that work with your existing tools. Capgemini targets Enterprise organizations, while Help AG serves Mid-market and Enterprise. Capgemini includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 0 for Help AG ().
Capgemini offers broader coverage (3 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Large enterprises that want a global services partner for MDR plus SOC transformation | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Large enterprises that want a global services partner for MDR plus SOC transformation
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | CapgeminiTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | None listed |
| SIEM integrations | Microsoft SentinelCustomer SIEM platforms | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ~ Limited | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom enterprise quote by service scope, technology stack, Cyber Defense Center model and transformation requirements. Public prices are not published. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.. Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Microsoft Sentinel-powered Cyber Defense Centers may require separate Microsoft licensing and data-ingestion planning.. Threat hunting, DFIR, vulnerability management and offensive security are all public offers, but buyers should confirm which are included in the base MDR scope versus separate workstreams.. Public materials do not disclose log retention, raw data export rights or detection-content portability. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Continuous Vigilance, Managed Detection and Response, Managed SOC, SOC Transformation, Cyber Defense Centers powered by Microsoft Sentinel, Custom cybersecurity services engagement | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhoneTeams | |
| Data access | Reports only | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAPACLATAMMEA | Middle East |
| Onboarding | Not published. Capgemini positions the service as a custom enterprise engagement delivered through global Cyber Defense Centers. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | Financial ServicesEnergyUtilitiesManufacturingAutomotiveHealthcarePublic SectorTelecommunicationsTechnology | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Capgemini has strong official evidence for enterprise-scale cybersecurity, Continuous Vigilance, MDR, Managed SOC, global Cyber Defense Centers, DFIR and threat hunting, but limited public buyer-review signal for the MDR service as a distinct product. Diligence should focus on service scope, response authority, tooling, staffing model, retention and pricing. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | DORA | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | – | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 1967 | 2005 |
| Data retention | Not published. Public Continuous Vigilance pages do not disclose default log retention, archive tiers or export rights. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Capgemini and Help AG?
Capgemini is a Services firm that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Capgemini covers 3 attack surfaces in base pricing vs. 0 for Help AG.
How do Capgemini and Help AG differ in response capabilities?
Capgemini supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Capgemini pricing compare to Help AG?
Capgemini pricing: Not published. Help AG pricing: Not published. Watch for with Capgemini: Capgemini is a global services firm, so scope, tooling, response authority and transformation work should be specified precisely in the statement of work.; Public pages do not publish pricing, minimum terms, service credits, MTTD, MTTR or a contractual response SLA.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Capgemini or Help AG?
Choose Capgemini if: large enterprises that want a global services partner for MDR plus SOC transformation. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Capgemini is not ideal for sMBs seeking transparent per-endpoint MDR pricing. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.