Bridewell vs Innofactor MDRaaS
Bridewell and Innofactor MDRaaS are both Microsoft-ecosystems that work with your existing tools. Bridewell targets Mid-market and Enterprise organizations, while Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Bridewell includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Bridewell and Innofactor MDRaaS are both Microsoft-ecosystems that work with your existing tools. Bridewell targets Mid-market and Enterprise organizations, while Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Bridewell includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Bridewell offers broader coverage (5 surfaces vs. 1). Innofactor MDRaaS may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations with Microsoft 365 and Azure footprints wanting native Sentinel/Defender XDR managed services | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | Not published | Custom quote |
| Response authority | 4/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Organizations with Microsoft 365 and Azure footprints wanting native Sentinel/Defender XDR managed services
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | BridewellTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCustomer choice of EDR (integrated via Sentinel) | Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateContainDisable accountsCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, coverage areas, and Microsoft licensing footprint. Offered via Azure Marketplace as managed service. Pricing model not publicly disclosed. | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Incident response is NOT included in base MDR, it is a separate 24/7 service. Requires Microsoft Sentinel and Defender XDR licensing (customer cost). OT/ICS coverage requires specialist engagement beyond standard MDR. UK/Europe focus, US expansion underway but limited North American SOC presence historically. I-Tracing merger (May 2025) introduces integration risks during transition period | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Full | Full |
| Contract terms | Annual, Multi-year | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | – |
| SOC regions | EuropeNorth America | Europe |
| Onboarding | Less than a week for MDR capabilities deployment | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | EnergyUtilitiesTransportAviationGovernmentFinancial ServicesCritical National Infrastructure (CNI) | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Limited public reviews due to CNI/government client base where testimonials are restricted. Published case studies from Northern Gas Networks and Manchester Airport Group praise technical depth and organized delivery. No G2/Gartner Peer Insights presence and zero Reddit mentions suggest limited visibility outside UK CNI and public sector markets. Hard to assess independently. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | ISO 27001ISO 27701ISO 9001ISO 22301Cyber Essentials PlusCREST SOCCREST CSIRNCSC AssuredISA/IEC 62443GDPRPCI DSS | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | ISO 27001ISO 27701ISO 9001ISO 22301Cyber Essentials PlusCREST SOC (SOC accreditation)CREST CSIR (Cyber Security Incident Response)CREST Intelligence-led Penetration TestingCREST Penetration TestingCREST Vulnerability AssessmentCREST Incident ExercisingNCSC CHECK (penetration testing)NCSC CIR (Cyber Incident Response, Standard Level)NCSC CIE (Cyber Incident Exercising)NCSC Cyber Resilience AuditNCSC Risk Management ConsultancyNCSC Audit and ReviewNCSC Security Architecture ConsultancyMicrosoft Solutions Partner for Security (Cloud Security and Threat Protection specialisms)Microsoft Verified Managed XDR Solution | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2013 | 2000 |
| Data retention | Not publicly disclosed. Determined by customer's own Microsoft Sentinel workspace retention settings and contract terms. | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Bridewell and Innofactor MDRaaS?
Bridewell is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Bridewell covers 5 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Bridewell and Innofactor MDRaaS differ in response capabilities?
Bridewell supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting.
How does Bridewell pricing compare to Innofactor MDRaaS?
Bridewell pricing: Custom-quoted pricing. Innofactor MDRaaS pricing: Not published. Watch for with Bridewell: Incident response is NOT included in base MDR, it is a separate 24/7 service; Requires Microsoft Sentinel and Defender XDR licensing (customer cost). Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Bridewell or Innofactor MDRaaS?
Choose Bridewell if: uK and European Critical National Infrastructure organizations (energy, transport, utilities, government) needing NCSC/CREST-assured MDR. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Bridewell is not ideal for organizations requiring multi-vendor, platform-agnostic MDR beyond the Microsoft ecosystem. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.