Bridewell vs DTS Solution
Bridewell is a Microsoft-ecosystem that works with your existing tools. DTS Solution is a Services firm that works with your existing tools. Bridewell targets Mid-market and Enterprise organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Bridewell includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Buyer brief
Bridewell is a Microsoft-ecosystem that works with your existing tools. DTS Solution is a Services firm that works with your existing tools. Bridewell targets Mid-market and Enterprise organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Bridewell includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Bridewell (Microsoft-ecosystem) and DTS Solution (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Bridewell's strong choice for uk/eu critical national infrastructure needing microsoft-native mdr with ncsc/c... or DTS Solution's dts hawkeye is a useful regional option for buyers that want managed csoc, xdr, threat hunting an....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations with Microsoft 365 and Azure footprints wanting native Sentinel/Defender XDR managed services | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider |
| Price | Not published | Custom quote |
| Response authority | 4/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Organizations with Microsoft 365 and Azure footprints wanting native Sentinel/Defender XDR managed services
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | BridewellTECH-AGNOSTIC | DTS SolutionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCustomer choice of EDR (integrated via Sentinel) | CrowdStrikeMicrosoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools |
| SIEM integrations | Microsoft Sentinel | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsCustom playbooks | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, coverage areas, and Microsoft licensing footprint. Offered via Azure Marketplace as managed service. Pricing model not publicly disclosed. | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. |
| Hidden cost warnings | Incident response is NOT included in base MDR, it is a separate 24/7 service. Requires Microsoft Sentinel and Defender XDR licensing (customer cost). OT/ICS coverage requires specialist engagement beyond standard MDR. UK/Europe focus, US expansion underway but limited North American SOC presence historically. I-Tracing merger (May 2025) introduces integration risks during transition period | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. |
| Data portability | Full | Partial |
| Contract terms | Annual, Multi-year | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeNorth America | MEA |
| Onboarding | Less than a week for MDR capabilities deployment | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. |
| Industry focus | EnergyUtilitiesTransportAviationGovernmentFinancial ServicesCritical National Infrastructure (CNI) | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Limited public reviews due to CNI/government client base where testimonials are restricted. Published case studies from Northern Gas Networks and Manchester Airport Group praise technical depth and organized delivery. No G2/Gartner Peer Insights presence and zero Reddit mentions suggest limited visibility outside UK CNI and public sector markets. Hard to assess independently. | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. |
| Compliance | ISO 27001ISO 27701ISO 9001ISO 22301Cyber Essentials PlusCREST SOCCREST CSIRNCSC AssuredISA/IEC 62443GDPRPCI DSS | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK |
| Certifications | ISO 27001ISO 27701ISO 9001ISO 22301Cyber Essentials PlusCREST SOC (SOC accreditation)CREST CSIR (Cyber Security Incident Response)CREST Intelligence-led Penetration TestingCREST Penetration TestingCREST Vulnerability AssessmentCREST Incident ExercisingNCSC CHECK (penetration testing)NCSC CIR (Cyber Incident Response, Standard Level)NCSC CIE (Cyber Incident Exercising)NCSC Cyber Resilience AuditNCSC Risk Management ConsultancyNCSC Audit and ReviewNCSC Security Architecture ConsultancyMicrosoft Solutions Partner for Security (Cloud Security and Threat Protection specialisms)Microsoft Verified Managed XDR Solution | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site |
| Founded | 2013 | 2011 |
| Data retention | Not publicly disclosed. Determined by customer's own Microsoft Sentinel workspace retention settings and contract terms. | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Bridewell and DTS Solution?
Bridewell is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Bridewell covers 5 attack surfaces in base pricing vs. 3 for DTS Solution.
How do Bridewell and DTS Solution differ in response capabilities?
Bridewell supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does Bridewell pricing compare to DTS Solution?
Bridewell pricing: Custom-quoted pricing. DTS Solution pricing: Not published. Watch for with Bridewell: Incident response is NOT included in base MDR, it is a separate 24/7 service; Requires Microsoft Sentinel and Defender XDR licensing (customer cost). Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics..
Should I choose Bridewell or DTS Solution?
Choose Bridewell if: uK and European Critical National Infrastructure organizations (energy, transport, utilities, government) needing NCSC/CREST-assured MDR. Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Bridewell is not ideal for organizations requiring multi-vendor, platform-agnostic MDR beyond the Microsoft ecosystem. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.