Bridewell vs Devoteam
Bridewell is a Microsoft-ecosystem that works with your existing tools. Devoteam is a Services firm that works with your existing tools. Bridewell targets Mid-market and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Bridewell includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Devoteam (Cloud, Identity).
Buyer brief
Bridewell is a Microsoft-ecosystem that works with your existing tools. Devoteam is a Services firm that works with your existing tools. Bridewell targets Mid-market and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Bridewell includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Devoteam (Cloud, Identity).
Bridewell (Microsoft-ecosystem) and Devoteam (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Bridewell's strong choice for uk/eu critical national infrastructure needing microsoft-native mdr with ncsc/c... or Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations with Microsoft 365 and Azure footprints wanting native Sentinel/Defender XDR managed services | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm |
| Price | Not published | Custom quote |
| Response authority | 4/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Organizations with Microsoft 365 and Azure footprints wanting native Sentinel/Defender XDR managed services
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | BridewellTECH-AGNOSTIC | DevoteamTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointCustomer choice of EDR (integrated via Sentinel) | Microsoft security toolsCustomer endpoint security tools |
| SIEM integrations | Microsoft Sentinel | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, coverage areas, and Microsoft licensing footprint. Offered via Azure Marketplace as managed service. Pricing model not publicly disclosed. | Custom quote for cloud managed services and managed security. Public MDR prices are not published. |
| Hidden cost warnings | Incident response is NOT included in base MDR, it is a separate 24/7 service. Requires Microsoft Sentinel and Defender XDR licensing (customer cost). OT/ICS coverage requires specialist engagement beyond standard MDR. UK/Europe focus, US expansion underway but limited North American SOC presence historically. I-Tracing merger (May 2025) introduces integration risks during transition period | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. |
| Data portability | Full | Partial |
| Contract terms | Annual, Multi-year | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | EuropeNorth America | EuropeMEA |
| Onboarding | Less than a week for MDR capabilities deployment | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. |
| Industry focus | EnergyUtilitiesTransportAviationGovernmentFinancial ServicesCritical National Infrastructure (CNI) | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Limited public reviews due to CNI/government client base where testimonials are restricted. Published case studies from Northern Gas Networks and Manchester Airport Group praise technical depth and organized delivery. No G2/Gartner Peer Insights presence and zero Reddit mentions suggest limited visibility outside UK CNI and public sector markets. Hard to assess independently. | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. |
| Compliance | ISO 27001ISO 27701ISO 9001ISO 22301Cyber Essentials PlusCREST SOCCREST CSIRNCSC AssuredISA/IEC 62443GDPRPCI DSS | GDPRPCI DSSANSSICloud Security AllianceISO |
| Certifications | ISO 27001ISO 27701ISO 9001ISO 22301Cyber Essentials PlusCREST SOC (SOC accreditation)CREST CSIR (Cyber Security Incident Response)CREST Intelligence-led Penetration TestingCREST Penetration TestingCREST Vulnerability AssessmentCREST Incident ExercisingNCSC CHECK (penetration testing)NCSC CIR (Cyber Incident Response, Standard Level)NCSC CIE (Cyber Incident Exercising)NCSC Cyber Resilience AuditNCSC Risk Management ConsultancyNCSC Audit and ReviewNCSC Security Architecture ConsultancyMicrosoft Solutions Partner for Security (Cloud Security and Threat Protection specialisms)Microsoft Verified Managed XDR Solution | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP |
| Founded | 2013 | – |
| Data retention | Not publicly disclosed. Determined by customer's own Microsoft Sentinel workspace retention settings and contract terms. | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Bridewell and Devoteam?
Bridewell is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Bridewell covers 5 attack surfaces in base pricing vs. 2 for Devoteam.
How do Bridewell and Devoteam differ in response capabilities?
Bridewell supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Bridewell pricing compare to Devoteam?
Bridewell pricing: Custom-quoted pricing. Devoteam pricing: Not published. Watch for with Bridewell: Incident response is NOT included in base MDR, it is a separate 24/7 service; Requires Microsoft Sentinel and Defender XDR licensing (customer cost). Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs..
Should I choose Bridewell or Devoteam?
Choose Bridewell if: uK and European Critical National Infrastructure organizations (energy, transport, utilities, government) needing NCSC/CREST-assured MDR. Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Bridewell is not ideal for organizations requiring multi-vendor, platform-agnostic MDR beyond the Microsoft ecosystem. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.