Blackpoint Cyber vs Sattrix
Blackpoint Cyber is a MSP-channel that requires its own security platform. Sattrix is a Services firm that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; Sattrix serves SMB, Mid-market, and Enterprise.
Buyer brief
Blackpoint Cyber is a MSP-channel that requires its own security platform. Sattrix is a Services firm that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; Sattrix serves SMB, Mid-market, and Enterprise.
Blackpoint Cyber is the choice if you want a single-vendor stack with deep integration. Sattrix is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients | India, MEA and Americas buyers that want MDR from a services-led security provider |
| Price | $8-15/endpoint/mo | Custom quote |
| Response authority | 4/6 actions · No approval | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients
- Price
- $8-15/endpoint/mo
- Response authority
- 4/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Blackpoint CyberPLATFORM | SattrixTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Blackpoint EDR AgentSentinelOneMicrosoft DefenderBitdefenderSophosCrowdStrikeCylanceWebrootMalwarebytes/ThreatDown | Customer EDR |
| SIEM integrations | LogIC (native logging/compliance) | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Fully Autonomous | Configurable |
| Response actions | IsolateKill processContainDisable accounts | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, monthly billing (MSP channel model) | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. |
| Hidden cost warnings | Pricing not publicly listed, requires custom quote through MSP. All payments non-cancellable and non-refundable per reseller agreement. Volume pricing (50+ endpoints) requires 1-year commitment. LogIC logging/compliance and Cloud MDR are separate purchases. Cannot buy direct. Must go through an MSP partner.. CompassOne Standard vs Essentials tier split means some features cost extra | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. |
| Data portability | Limited | Partial |
| Contract terms | Month-to-month, Annual (required for volume 50+ endpoints) | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | APAC |
| Onboarding | Minutes per Blackpoint marketing. User reviews confirm quick, straightforward setup. | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. |
| Industry focus | Managed Service ProvidersHealthcareFinancial ServicesRetailGovernment | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation |
| MTTD | Not published | Not published |
| MTTR | Average 16 minutes for on-premises incidents, 7 minutes for cloud incidents. Overall ~27 minutes including partner phone call after threat elimination. | Not published |
| Community view | G2 4.7/5 (257 reviews) and Grid Leader with 23 badges (Spring 2025). PeerSpot 9.0/10. MSPs praise the autonomous response model, easy deployment and channel-first approach. Recurring complaints about portal usability, limited SOC transparency and no Linux support. Glassdoor 3.6/5 flags analyst burnout concerns. | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. |
| Compliance | SOC 2 Type IIGDPRPCI DSSHIPAA/HITECH | PCI DSSHIPAAGDPRCCPA |
| Certifications | SOC 2 Type II | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition |
| Founded | 2014 | 2013 |
| Data retention | 365 days encrypted log storage via LogIC (AES-256, read-only, 3 zones). Extended retention available. | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Blackpoint Cyber and Sattrix?
Blackpoint Cyber is a MSP-channel that is platform-native (requires their own security stack). Sattrix is a Services firm that is technology-agnostic (works with your existing tools).
How do Blackpoint Cyber and Sattrix differ in response capabilities?
Blackpoint Cyber supports 4 autonomous actions (account disable, endpoint isolation, network containment, process termination) and acts without approval. Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Blackpoint Cyber pricing compare to Sattrix?
Blackpoint Cyber pricing: Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.. Sattrix pricing: Not published. Watch for with Blackpoint Cyber: Pricing not publicly listed, requires custom quote through MSP; All payments non-cancellable and non-refundable per reseller agreement. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage..
Should I choose Blackpoint Cyber or Sattrix?
Choose Blackpoint Cyber if: mSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients. Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. Blackpoint Cyber is not ideal for enterprises buying MDR directly, not through an MSP channel. Blackpoint does not sell direct.. Sattrix is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.