Blackpoint Cyber vs Innofactor MDRaaS
Blackpoint Cyber is a MSP-channel that requires its own security platform. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Blackpoint Cyber includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
Blackpoint Cyber is a MSP-channel that requires its own security platform. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. Blackpoint Cyber includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Blackpoint Cyber is the choice if you want a single-vendor stack with deep integration. Innofactor MDRaaS is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | $8-15/endpoint/mo | Custom quote |
| Response authority | 4/6 actions · No approval | 0/6 actions · Approval required |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients
- Price
- $8-15/endpoint/mo
- Response authority
- 4/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Blackpoint CyberPLATFORM | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Blackpoint EDR AgentSentinelOneBitdefenderSophosCrowdStrikeCylanceWebrootMalwarebytes/ThreatDown Microsoft Defender | Microsoft Defender |
| SIEM integrations | LogIC (native logging/compliance) | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Fully Autonomous | Approval Required |
| Response actions | IsolateKill processContainDisable accounts | Alert and notify only |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, monthly billing (MSP channel model) | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Pricing not publicly listed, requires custom quote through MSP. All payments non-cancellable and non-refundable per reseller agreement. Volume pricing (50+ endpoints) requires 1-year commitment. LogIC logging/compliance and Cloud MDR are separate purchases. Cannot buy direct. Must go through an MSP partner.. CompassOne Standard vs Essentials tier split means some features cost extra | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Limited | Full |
| Contract terms | Month-to-month, Annual (required for volume 50+ endpoints) | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Europe |
| Onboarding | Minutes per Blackpoint marketing. User reviews confirm quick, straightforward setup. | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | Managed Service ProvidersHealthcareFinancial ServicesRetailGovernment | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | Average 16 minutes for on-premises incidents, 7 minutes for cloud incidents. Overall ~27 minutes including partner phone call after threat elimination. | Not published |
| Community view | G2 4.7/5 (257 reviews) and Grid Leader with 23 badges (Spring 2025). PeerSpot 9.0/10. MSPs praise the autonomous response model, easy deployment and channel-first approach. Recurring complaints about portal usability, limited SOC transparency and no Linux support. Glassdoor 3.6/5 flags analyst burnout concerns. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | SOC 2 Type IIGDPRPCI DSSHIPAA/HITECH | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | SOC 2 Type II | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2014 | 2000 |
| Data retention | 365 days encrypted log storage via LogIC (AES-256, read-only, 3 zones). Extended retention available. | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Blackpoint Cyber and Innofactor MDRaaS?
Blackpoint Cyber is a MSP-channel that is platform-native (requires their own security stack). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Blackpoint Cyber covers 2 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do Blackpoint Cyber and Innofactor MDRaaS differ in response capabilities?
Blackpoint Cyber supports 4 autonomous actions (account disable, endpoint isolation, network containment, process termination) and acts without approval. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with Blackpoint Cyber and not included with Innofactor MDRaaS.
How does Blackpoint Cyber pricing compare to Innofactor MDRaaS?
Blackpoint Cyber pricing: Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.. Innofactor MDRaaS pricing: Not published. Watch for with Blackpoint Cyber: Pricing not publicly listed, requires custom quote through MSP; All payments non-cancellable and non-refundable per reseller agreement. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose Blackpoint Cyber or Innofactor MDRaaS?
Choose Blackpoint Cyber if: mSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Blackpoint Cyber is not ideal for enterprises buying MDR directly, not through an MSP channel. Blackpoint does not sell direct.. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.