Blackpoint Cyber vs DTS Solution
Blackpoint Cyber is a MSP-channel that requires its own security platform. DTS Solution is a Services firm that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Blackpoint Cyber includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Buyer brief
Blackpoint Cyber is a MSP-channel that requires its own security platform. DTS Solution is a Services firm that works with your existing tools. Blackpoint Cyber targets SMB and Mid-market organizations; DTS Solution serves SMB, Mid-market, and Enterprise. Blackpoint Cyber includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for DTS Solution (Endpoint, Cloud, Network).
Blackpoint Cyber is the choice if you want a single-vendor stack with deep integration. DTS Solution is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients | Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider |
| Price | $8-15/endpoint/mo | Custom quote |
| Response authority | 4/6 actions · No approval | 3/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients
- Price
- $8-15/endpoint/mo
- Response authority
- 4/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Blackpoint CyberPLATFORM | DTS SolutionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Blackpoint EDR AgentSentinelOneMicrosoft DefenderBitdefenderSophosCylanceWebrootMalwarebytes/ThreatDown CrowdStrike | Microsoft endpoint securityHawkEye XDR AgentCustomer endpoint security tools CrowdStrike |
| SIEM integrations | LogIC (native logging/compliance) | HawkEye NG-SIEMHawkEye Open XDRCustomer-owned SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Fully Autonomous | Configurable |
| Response actions | IsolateKill processContainDisable accounts | IsolateContainCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, monthly billing (MSP channel model) | Tiered subscription packages by log-source count and EPS, with custom-tailored packages for additional log sources, EPS and retention. Public prices are not published. |
| Hidden cost warnings | Pricing not publicly listed, requires custom quote through MSP. All payments non-cancellable and non-refundable per reseller agreement. Volume pricing (50+ endpoints) requires 1-year commitment. LogIC logging/compliance and Cloud MDR are separate purchases. Cannot buy direct. Must go through an MSP partner.. CompassOne Standard vs Essentials tier split means some features cost extra | Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.. Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics.. DFIR is included only in Premium Platinum in the package table; lower tiers list it as an add-on.. Managed SOAR and many adjacent managed services are add-ons rather than guaranteed base MDR scope.. The public AI SOC page says response actions are analyst-approved, so buyers should document which containment actions DTS can execute and whose approval is required. |
| Data portability | Limited | Partial |
| Contract terms | Month-to-month, Annual (required for volume 50+ endpoints) | Lite Bronze, Baseline Silver, Advanced Gold, Premium Platinum, Custom-tailored package |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | MEA |
| Onboarding | Minutes per Blackpoint marketing. User reviews confirm quick, straightforward setup. | HawkEye describes an onsite discovery workshop, package selection, secure onboarding, service delivery and secure offboarding. No standard calendar timeline was found. |
| Industry focus | Managed Service ProvidersHealthcareFinancial ServicesRetailGovernment | Critical InfrastructureEnergyUtilitiesManufacturingGovernmentFinancial ServicesHealthcareRetailTechnologyTelecommunicationsSmart CitiesTransportation |
| MTTD | Not published | Not published |
| MTTR | Average 16 minutes for on-premises incidents, 7 minutes for cloud incidents. Overall ~27 minutes including partner phone call after threat elimination. | Not published |
| Community view | G2 4.7/5 (257 reviews) and Grid Leader with 23 badges (Spring 2025). PeerSpot 9.0/10. MSPs praise the autonomous response model, easy deployment and channel-first approach. Recurring complaints about portal usability, limited SOC transparency and no Linux support. Glassdoor 3.6/5 flags analyst burnout concerns. | HawkEye has strong vendor-controlled detail for package tiers, dashboard access, retention, CSOC/XDR capabilities and regional SOC positioning, but little independent MDR-specific review signal in public English-language communities. Buyers should validate analyst quality, response authority and pricing through references. |
| Compliance | SOC 2 Type IIGDPRPCI DSSHIPAA/HITECH | ISO 27001ISO 9001ISO 45001SOC 2 Type IMITRE ATT&CK |
| Certifications | SOC 2 Type II | ISO 27001ISO 9001ISO 45001SOC 2 Type I logo shown on DTS siteSOC-CMM risk-driven certification logo shown on DTS siteSWIFT CSP logo shown on DTS site |
| Founded | 2014 | 2011 |
| Data retention | 365 days encrypted log storage via LogIC (AES-256, read-only, 3 zones). Extended retention available. | HawkEye package pages publish 3 months hot storage, 6 months warm storage and 12 months cold storage across service tiers, with longer retention available through a custom-tailored package. Advanced and Premium tier pages also describe standard collected-log retention; buyers should reconcile final retention language in the contract. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Blackpoint Cyber and DTS Solution?
Blackpoint Cyber is a MSP-channel that is platform-native (requires their own security stack). DTS Solution is a Services firm that is technology-agnostic (works with your existing tools). Blackpoint Cyber covers 2 attack surfaces in base pricing vs. 3 for DTS Solution.
How do Blackpoint Cyber and DTS Solution differ in response capabilities?
Blackpoint Cyber supports 4 autonomous actions (account disable, endpoint isolation, network containment, process termination) and acts without approval. DTS Solution supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is included with Blackpoint Cyber and not included with DTS Solution.
How does Blackpoint Cyber pricing compare to DTS Solution?
Blackpoint Cyber pricing: Third-party/partner-reported $8-15/endpoint/month. Volume discounts for 50+ endpoints with 1-year commitment.. DTS Solution pricing: Not published. Watch for with Blackpoint Cyber: Pricing not publicly listed, requires custom quote through MSP; All payments non-cancellable and non-refundable per reseller agreement. Watch for with DTS Solution: Package limits are defined by log sources and events per second, so high-volume environments should model ingestion growth before contract.; Public pages do not publish prices, minimum terms, contractual SLAs, service credits or MTTD/MTTR metrics..
Should I choose Blackpoint Cyber or DTS Solution?
Choose Blackpoint Cyber if: mSPs seeking a purpose-built MDR platform with autonomous SOC response for their SMB clients. Choose DTS Solution if: middle East and EMEA buyers that want a UAE-based managed CSOC and XDR provider. Blackpoint Cyber is not ideal for enterprises buying MDR directly, not through an MSP channel. Blackpoint does not sell direct.. DTS Solution is not ideal for buyers that need public MDR pricing or contractual MTTD/MTTR before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.