Barracuda Networks vs Thales (S21sec)
Barracuda Networks is a MSP-channel that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Barracuda Networks targets SMB and Mid-market organizations; Thales (S21sec) serves Enterprise. Barracuda Networks includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Barracuda Networks is a MSP-channel that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Barracuda Networks targets SMB and Mid-market organizations; Thales (S21sec) serves Enterprise. Barracuda Networks includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Barracuda Networks (MSP-channel) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Barracuda Networks's purpose-built for the msp channel with multi-tenant management, sentinelone-powered endpoint secu... or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs needing white-label managed XDR for SMB clients with multi-tenant management | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Reseller 3-year SKU: ~$14.50/endpoint/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | Available | None listed |
- Best fit
- MSPs needing white-label managed XDR for SMB clients with multi-tenant management
- Price
- Reseller 3-year SKU: ~$14.50/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- Available
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Barracuda NetworksTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneMicrosoft Defender for EndpointCrowdStrikeCisco Secure EndpointSophos CentralESET PROTECTTrend MicroBroadcom Endpoint SecurityBitdefenderBlackBerry Cylance ProtectTanium | Customer endpoint security tools |
| SIEM integrations | Barracuda XDR Platform | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Third-party/reseller-reported ~$14.50/endpoint/year (3-year commitment). Minimum 25 licenses. Competitive upgrade offers up to 50% off annual contract value. | Not published |
| Minimum seats | 25 | None |
| Breach warranty | ✓ | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint annually with volume discounts and multi-year commitment discounts (1-year and 3-year options). Minimum 25 licenses. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Security logs not available for download, which limits forensic independence and makes switching providers harder. Automatic subscription renewal with 30-day notice required for non-renewal. MSP-focused pricing may differ from direct enterprise pricing | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Limited | Partial |
| Contract terms | 1 year, 3 year | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | EuropeMEAAPAC |
| Onboarding | 30 days or less | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | Managed Service ProvidersSMB (all industries)HealthcareEducationRetail | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Vendor claims seconds (not independently validated, no MITRE ATT&CK participation) | Not published |
| MTTR | Vendor claims malware resolution reduced from 3-4 weeks to under 1 hour. Not independently validated. | Not published |
| Community view | Won multiple 2025 industry awards (CyberSecurity Breakthrough XDR Solution of the Year, Cybersecurity Excellence Best XDR). Very few independent reviews on Gartner Peer Insights or G2. No PeerSpot listing for Managed XDR. Broader Barracuda product line gets mixed MSP feedback, particularly around support quality deterioration and forced bundling. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | ISO 27001SOC 2 Type IIGDPRHIPAA | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | ISO 27001SOC 2 Type II | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2003 | – |
| Data retention | 12-month rolling period (logs maintained solely for service delivery, not available for customer download). Extended retention available as add-on (~$9.40/month per data source). Barracuda retains security alerts for 15 months after subscription expires. | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Barracuda Networks and Thales (S21sec)?
Barracuda Networks is a MSP-channel that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Barracuda Networks covers 5 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Barracuda Networks and Thales (S21sec) differ in response capabilities?
Barracuda Networks supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does Barracuda Networks pricing compare to Thales (S21sec)?
Barracuda Networks pricing: Third-party/reseller-reported ~$14.50/endpoint/year (3-year commitment). Minimum 25 licenses. Competitive upgrade offers up to 50% off annual contract value. (25-seat minimum). Thales (S21sec) pricing: Not published. Watch for with Barracuda Networks: Security logs not available for download, which limits forensic independence and makes switching providers harder; Automatic subscription renewal with 30-day notice required for non-renewal. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Barracuda Networks or Thales (S21sec)?
Choose Barracuda Networks if: mSPs needing white-label managed XDR for SMB clients with multi-tenant management. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Barracuda Networks is not ideal for enterprises wanting full data access and log export capabilities (logs not downloadable). Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.