Avertium vs Help AG
Avertium is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. Avertium targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. Avertium includes 3 attack surfaces in base pricing (Endpoint, Cloud, Identity), compared to 0 for Help AG ().
Buyer brief
Avertium is a Pure-play MDR that works with your existing tools. Help AG is a Services firm that works with your existing tools. Avertium targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. Avertium includes 3 attack surfaces in base pricing (Endpoint, Cloud, Identity), compared to 0 for Help AG ().
Avertium (Pure-play MDR) and Help AG (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Avertium's technology-agnostic mdr with deep microsoft, logrhythm, and sentinelone expertise or Help AG's help ag fits middle east buyers that want sovereign mdr with local soc delivery, automation and d....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Companies needing integrated MDR, compliance consulting, and GRC services from a single vendor | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Companies needing integrated MDR, compliance consulting, and GRC services from a single vendor
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | AvertiumTECH-AGNOSTIC | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointSentinelOne | None listed |
| SIEM integrations | Microsoft SentinelLogRhythm NextGen SIEM | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | + Optional | ~ Limited |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, coverage scope (endpoints, cloud, users), and platform choice. Annual subscription. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Requires underlying platform licenses (Microsoft E5/Sentinel, LogRhythm, or SentinelOne), which Avertium can provide or customer can bring their own. Pricing scales significantly with number of assets, users, and coverage areas (endpoint, cloud, SaaS, network). No published pricing, requires custom quote for accurate cost comparison. Platform choice (Microsoft vs LogRhythm vs SentinelOne) significantly impacts total cost due to differing license models. Full DFIR (digital forensics and incident response) is a separate retainer or on-demand engagement, not included in base Fusion MXDR | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | EmailPortalPhone | |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North America | Middle East |
| Onboarding | Not published. Varies by platform and environment size. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | HealthcareFinancial ServicesManufacturingRetailHospitalityPublic Sector | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.7/5 (89 reviews for managed security services). Customers praise knowledgeable staff and flexible, tailored service. Limited public reviews compared to larger MDR providers. Glassdoor 4.4/5 (68 reviews), with 84% recommending to a friend. Minimal Reddit or G2 presence, making independent validation harder. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | HIPAA (consulting services for customer compliance)PCI DSS (consulting services for customer compliance)NIST (consulting services for customer compliance)HITRUST (consulting services for customer compliance) | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | Microsoft Verified MXDR Solution Status (April 2025)Microsoft Intelligent Security Association (MISA) memberMicrosoft Security Excellence Award 2026 winner, Security Trailblazer category (January 2026) | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2019 | 2005 |
| Data retention | Not published. Varies by underlying platform (Microsoft, LogRhythm, SentinelOne) | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Avertium and Help AG?
Avertium is a Pure-play MDR that is technology-agnostic (works with your existing tools). Help AG is a Services firm that is technology-agnostic (works with your existing tools). Avertium covers 3 attack surfaces in base pricing vs. 0 for Help AG.
How do Avertium and Help AG differ in response capabilities?
Avertium supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Avertium and included with Help AG.
How does Avertium pricing compare to Help AG?
Avertium pricing: Custom-quoted pricing. Help AG pricing: Not published. Watch for with Avertium: Requires underlying platform licenses (Microsoft E5/Sentinel, LogRhythm, or SentinelOne), which Avertium can provide or customer can bring their own; Pricing scales significantly with number of assets, users, and coverage areas (endpoint, cloud, SaaS, network). Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose Avertium or Help AG?
Choose Avertium if: mid-market and enterprise organizations already committed to Microsoft Sentinel, LogRhythm, or SentinelOne wanting managed SOC services. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Avertium is not ideal for sMBs or budget-constrained organizations needing transparent, published pricing and lower minimums. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.