Secureworks vs ThreatDown
Secureworks is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. Secureworks targets Mid-market and Enterprise organizations; ThreatDown serves SMB and Mid-market. Secureworks includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 1 for ThreatDown (Endpoint).
Buyer brief
Secureworks is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. Secureworks targets Mid-market and Enterprise organizations; ThreatDown serves SMB and Mid-market. Secureworks includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 1 for ThreatDown (Endpoint).
ThreatDown is the choice if you want a single-vendor stack with deep integration. Secureworks is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR | SMBs and IT-constrained organizations wanting affordable MDR with published pricing |
| Price | Buyer benchmark: median $91,350/yr | $99/endpoint/yr |
| Response authority | 4/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR
- Price
- Buyer benchmark: median $91,350/yr
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- SMBs and IT-constrained organizations wanting affordable MDR with published pricing
- Price
- $99/endpoint/yr
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | SecureworksTECH-AGNOSTIC | ThreatDownPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrike Falcon InsightMicrosoft Defender for EndpointSentinelOneVMware Carbon Black (Cloud & Enterprise)Sophos EndpointTaegis Endpoint Agent (native) | ThreatDown EDR (native, required) |
| SIEM integrations | Taegis XDR (native Next-Gen SIEM) | Splunk Enterprise (log export)Microsoft Sentinel (log export)Google Chronicle (log export) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: Not coveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsCustom playbooks | IsolateKill processQuarantine |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment. | MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. |
| Minimum seats | None | 5 |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | Not offered |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | Not offered |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing, custom/quote-based. Three tiers: MDR, MDR Plus, MDR Enhanced. | Per-endpoint, published pricing. Four bundles: Core ($69), Advanced ($79), Elite ($99, includes MDR), Ultimate ($119, MDR+DNS+Premium). Server: $129-179/year. Mobile: $10/device. 5-endpoint minimum. 10% discount for 2-year commitment. |
| Hidden cost warnings | Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely. ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Per-endpoint pricing varies widely ($70-$170/endpoint reported), negotiate hard | Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring. Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender. No dedicated analyst or account manager, pooled SOC model |
| Data portability | Partial | Limited |
| Contract terms | Annual, Multi-year | Annual, 2-year (10% discount) |
| Channels | PortalEmailPhone | SlackTeamsPortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | North America |
| Onboarding | 30-45 days typical | Minutes after agent deployment |
| Industry focus | Financial ServicesGovernmentHealthcareManufacturing / OTEducationRetailTechnology | EducationGovernmentHealthcareManufacturingMSP/Channel |
| MTTD | Not formally published. | Not published |
| MTTR | Not formally published. 60-minute investigation SLA from case initiation to customer notification (service-level credits apply). | Not published |
| Community view | G2 4.6/5 (48 reviews). PeerSpot 7.8/10 (#2 MSSP, #15 MDR). Glassdoor 3.5/5 with 64% recommending. Taegis achieved 100% visibility and 95% detection in MITRE evaluation. Product quality respected, but organizational stability is the concern after Sophos acquisition and significant headcount losses. | G2 4.6/5 (1,074 reviews) with multiple Leader awards (Best ROI, Easiest to Use). Gartner Peer Insights 4.6/5 (904 reviews) for EDR, though MDR-specific reviews are fewer. MRG Effitas EPP Product of the Year 2025. IDC MarketScape 2024: Leader for endpoint security (Small Business). Praised for simplicity and price transparency. Main knock: endpoint-only with platform lock-in. |
| Compliance | ISO 27001SOC 2 Type IIFFIEC Examined (Technology Service Provider)FIPS 140-3HIPAA/HITRUSTPCI DSSGDPR | SOC 2 Type IIISO 27001 |
| Certifications | ISO 27001 (ISMS for Taegis infrastructure, Schellman-certified)SOC 2 Type II (security, availability, confidentiality)FFIEC Examined as Technology Service Provider (annually)FIPS 140-3 encryption complianceCOBIT alignmentNIST SP800-53 alignment | SOC 2 Type IIISO 27001 |
| Founded | 1998 | 2008 |
| Data retention | 12 months standard included. Extendable up to 48 additional months for a fee. | Not publicly disclosed |
| API available | ✓ | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Secureworks and ThreatDown?
Secureworks is a Services firm that is technology-agnostic (works with your existing tools). ThreatDown is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Secureworks offers ≤1 hour, ThreatDown offers Not disclosed. Secureworks covers 4 attack surfaces in base pricing vs. 1 for ThreatDown.
How do Secureworks and ThreatDown differ in response capabilities?
Secureworks supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. ThreatDown supports 3 autonomous actions (endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with Secureworks and not included with ThreatDown.
How does Secureworks pricing compare to ThreatDown?
Secureworks pricing: Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment.. ThreatDown pricing: MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. (5-seat minimum). Watch for with Secureworks: Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely; ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Watch for with ThreatDown: Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring; Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender.
Should I choose Secureworks or ThreatDown?
Choose Secureworks if: enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR. Choose ThreatDown if: sMBs and IT-constrained organizations wanting affordable MDR with published pricing. Secureworks is not ideal for buyers concerned about organizational stability after Sophos acquisition and significant headcount losses. ThreatDown is not ideal for enterprise organizations needing multi-surface coverage (cloud, SaaS, identity, network).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.