Thales (S21sec) vs ThreatSpike
Thales (S21sec) is a Services firm that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. Thales (S21sec) targets Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Thales (S21sec) is a Services firm that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. Thales (S21sec) targets Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
ThreatSpike is the choice if you want a single-vendor stack with deep integration. Thales (S21sec) is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response | Lean IT or security teams that want the provider to own both IT operations context and security response |
| Price | Custom quote | Managed IT + security bundle: $135/user/mo |
| Response authority | 2/6 actions · Configurable | 2/6 actions · No approval |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Lean IT or security teams that want the provider to own both IT operations context and security response
- Price
- Managed IT + security bundle: $135/user/mo
- Response authority
- 2/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Thales (S21sec)TECH-AGNOSTIC | ThreatSpikePLATFORM |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Customer endpoint security tools | ThreatSpike proprietary EDR |
| SIEM integrations | Customer SIEM platformsThales SOC tooling | Third-party feeds supported, specific SIEM integrations not published |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Fully Autonomous |
| Response actions | ContainCustom playbooks | IsolateContain |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. | Published fixed per-user monthly subscription bundling fully managed IT, defensive security and offensive security. |
| Hidden cost warnings | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. | ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.. The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary.. $135/user/month can be attractive if it replaces IT, MDR and pen testing vendors, but expensive if treated as MDR-only.. No public contractual SLA or service-credit language was found despite the 2 to 5 minute response claim. |
| Data portability | Partial | Limited |
| Contract terms | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services | Custom |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEAAPAC | |
| Onboarding | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime | HospitalityFinancial ServicesManufacturingProfessional ServicesRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | 2 to 5 minute automated incident response/resolve time (vendor-reported) |
| Community view | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. | G2 shows 4.9/5 across 32 reviews, with most reviews categorized under Managed Security Services and a mix of SMB, mid-market and enterprise reviewers. Review themes support the consolidation, support and pricing story, but independent analyst coverage appears thinner than larger MDR providers and public review volume is still modest. |
| Compliance | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE | ISO 27001Cyber Essentials PlusPCI DSS |
| Certifications | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia | ISO 27001Cyber Essentials PlusCREST-certified penetration testing providerPCI DSS compliant |
| Founded | – | 2011 |
| Data retention | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Thales (S21sec) and ThreatSpike?
Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). ThreatSpike is a Platform vendor that is platform-native (requires their own security stack). Thales (S21sec) covers 2 attack surfaces in base pricing vs. 5 for ThreatSpike.
How do Thales (S21sec) and ThreatSpike differ in response capabilities?
Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. ThreatSpike supports 2 autonomous actions (endpoint isolation, network containment) and acts without approval.
How does Thales (S21sec) pricing compare to ThreatSpike?
Thales (S21sec) pricing: Not published. ThreatSpike pricing: Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Watch for with ThreatSpike: ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.; The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary..
Should I choose Thales (S21sec) or ThreatSpike?
Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Choose ThreatSpike if: sMB and mid-market organizations that want to replace fragmented MSP, MDR and penetration-testing vendors with one fixed-price provider. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package. ThreatSpike is not ideal for organizations seeking a narrow MDR overlay on top of an existing mature SOC and tool stack.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.