Thales (S21sec) vs SonicWall SonicSentry MDR
Thales (S21sec) is a Services firm that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. Thales (S21sec) targets Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
Buyer brief
Thales (S21sec) is a Services firm that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. Thales (S21sec) targets Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
Thales (S21sec) (Services firm) and SonicWall SonicSentry MDR (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo... or SonicWall SonicSentry MDR's sonicsentry mdr is strongest for msps that want sonicwall-led managed security services with crow....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response | MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Reports only | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | Thales (S21sec)TECH-AGNOSTIC | SonicWall SonicSentry MDRTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | CrowdStrike FalconSophosMicrosoft DefenderBlackBerry CylanceSonicWall Capture ClientSentinelOne |
| SIEM integrations | Customer SIEM platformsThales SOC tooling | SonicWall AI-based SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | IsolateContainCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. | Custom MSP quote. SonicWall advertises monthly billing, no long-term contracts and no minimums for SonicSentry services. |
| Hidden cost warnings | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. | SonicWall publishes packaging claims but not per-endpoint or per-user pricing.. Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included.. CrowdStrike-backed endpoint coverage may be priced differently from monitoring other endpoint security tools.. Warranty and insurance benefits depend on qualifying SonicWall controls and are not the same as breach response coverage. |
| Data portability | Partial | Limited |
| Contract terms | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services | Monthly, No long-term contract advertised, No minimums advertised |
| Channels | EmailPhonePortal | PortalEmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEAAPAC | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. | SonicWall advertises white glove onboarding and expert support during proof of concept. A public standard onboarding timeline was not found. |
| Industry focus | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime | Managed Service ProvidersSMBProfessional ServicesHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | 4 minutes average SonicSentry SOC response time, vendor-published. |
| Community view | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. | SonicSentry MDR is newer, so MDR-specific community review volume is limited. The stronger public signal is around SonicWall's MSP firewall base and CrowdStrike partnership. Treat broader SonicWall community sentiment separately from SonicSentry SOC quality until more independent MDR reviews exist. |
| Compliance | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE | – |
| Certifications | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia | – |
| Founded | – | 1991 |
| Data retention | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Thales (S21sec) and SonicWall SonicSentry MDR?
Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). SonicWall SonicSentry MDR is a MSP-channel that is technology-agnostic (works with your existing tools). Thales (S21sec) covers 2 attack surfaces in base pricing vs. 4 for SonicWall SonicSentry MDR.
How do Thales (S21sec) and SonicWall SonicSentry MDR differ in response capabilities?
Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. SonicWall SonicSentry MDR supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is included with Thales (S21sec) and not included with SonicWall SonicSentry MDR.
How does Thales (S21sec) pricing compare to SonicWall SonicSentry MDR?
Thales (S21sec) pricing: Not published. SonicWall SonicSentry MDR pricing: Not published. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Watch for with SonicWall SonicSentry MDR: SonicWall publishes packaging claims but not per-endpoint or per-user pricing.; Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included..
Should I choose Thales (S21sec) or SonicWall SonicSentry MDR?
Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Choose SonicWall SonicSentry MDR if: mSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package. SonicWall SonicSentry MDR is not ideal for direct enterprise buyers that want a vendor-neutral MDR procurement process.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.