Thales (S21sec) vs SECUINFRA
Thales (S21sec) is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. Thales (S21sec) targets Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Thales (S21sec) is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. Thales (S21sec) targets Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Thales (S21sec) (Services firm) and SECUINFRA (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo... or SECUINFRA's fits german and eu buyers that put data sovereignty first and want a partner that will work insid....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response | German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | Thales (S21sec)TECH-AGNOSTIC | SECUINFRATECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security tools | Microsoft DefenderCrowdStrikeSentinelOne |
| SIEM integrations | Customer SIEM platformsThales SOC tooling | Microsoft SentinelSplunkElasticIBM QRadar |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. | Custom quote, varies by chosen tier (full-service MDR, Co-Managed MDR, On-Premises MDR) and integrated SIEM and EDR. Sold direct. |
| Hidden cost warnings | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. | On-Premises tier requires the customer to keep running their own SIEM hardware and licensing. Co-Managed tier means the customer's team still executes part of the response. No published SLA, response timing depends on the underlying SIEM and EDR you bring |
| Data portability | Partial | Full |
| Contract terms | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services | Annual, Multi-year |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Reports only | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeMEAAPAC | Europe |
| Onboarding | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. | Vendor reports onboarding compressed from 1 week to 1 day for Microsoft-stack customers |
| Industry focus | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime | ManufacturingFinancial ServicesPublic SectorHealthcareEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. | SECUINFRA has a Gartner Peer Insights vendor profile in the MDR category but limited English-language community coverage on G2 and PeerSpot. Most public sentiment comes from German-language IT press and the firm's own publishing. Buyers shopping outside Germany should expect to lean on direct references. |
| Compliance | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE | ISO 27001:2013 |
| Certifications | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia | ISO 27001:2013 (TÜV Thüringen, scope covers Berlin and Frankfurt) |
| Founded | – | 2010 |
| Data retention | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Thales (S21sec) and SECUINFRA?
Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). SECUINFRA is a Pure-play MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) covers 2 attack surfaces in base pricing vs. 5 for SECUINFRA.
How do Thales (S21sec) and SECUINFRA differ in response capabilities?
Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. SECUINFRA supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Thales (S21sec) pricing compare to SECUINFRA?
Thales (S21sec) pricing: Not published. SECUINFRA pricing: Not published. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Watch for with SECUINFRA: On-Premises tier requires the customer to keep running their own SIEM hardware and licensing; Co-Managed tier means the customer's team still executes part of the response.
Should I choose Thales (S21sec) or SECUINFRA?
Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Choose SECUINFRA if: german SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package. SECUINFRA is not ideal for non-European multinationals needing 24/7 follow-the-sun coverage from regional SOCs.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.