Kaseya MDR vs suresecure
Kaseya MDR is a MSP-channel that works with your existing tools. suresecure is a Services firm that works with your existing tools. Kaseya MDR targets SMB and Mid-market organizations; suresecure serves Mid-market and Enterprise. Kaseya MDR includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for suresecure ().
Buyer brief
Kaseya MDR is a MSP-channel that works with your existing tools. suresecure is a Services firm that works with your existing tools. Kaseya MDR targets SMB and Mid-market organizations; suresecure serves Mid-market and Enterprise. Kaseya MDR includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for suresecure ().
Kaseya MDR (MSP-channel) and suresecure (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Kaseya MDR's kaseya mdr is strongest for msps that want rocketcyber-style managed soc coverage tied into kasey... or suresecure's suresecure fits dach buyers that want a german services firm to run mdr and incident-response man....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls | DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps |
| Price | Custom quote | EUR 7,999/mo for 2 months, up to 500 assets |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps
- Price
- EUR 7,999/mo for 2 months, up to 500 assets
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Kaseya MDRTECH-AGNOSTIC | suresecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderSentinelOneSophosBitdefenderWebrootBlackBerry CylanceDeep Instinct | CrowdStrikeTrend Micro |
| SIEM integrations | None listed | Google ChronicleSplunk |
| Coverage | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Custom quote. No public per-endpoint price found. | Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | Not offered | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Kaseya publishes a pricing request page and says Kaseya MDR is available as a standalone offering and within Kaseya 365 Endpoint Pro. | Custom quote for ongoing Managed SOC and MDR. suresecure publishes a fixed-price 2-month Managed SOC Proof of Value. |
| Hidden cost warnings | RocketCyber is transitioning into Kaseya MDR, so buyers should confirm which platform, retention terms and response capabilities are included in the quote.. Kaseya packaging can bundle MDR with endpoint management, EDR, backup and automation, which makes direct MDR-only comparison harder.. Community sentiment around Kaseya contract terms and support is mixed, even when some MSPs praise RocketCyber SOC responsiveness.. No public MDR-specific SLA or independent detection benchmark was found. | The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.. Public pages do not publish ongoing MDR prices, contract minimums or service-credit language.. Exact response authority and automated action rights need written playbooks.. Google SecOps licensing, log ingestion and storage can affect the final bill.. Co-managed SOC is aimed at teams that already have SIEM expertise. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom, Proof of Value |
| Channels | PortalEmailPhone | EmailPhonePortal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEurope | Europe |
| Onboarding | Kaseya describes cloud-based deployment with no on-site hardware and says protection can start in minutes. A public standard onboarding timeline for MDR customers was not found. | suresecure says most log sources can be connected within a few hours on the MDR page, the Managed SOC page says go-live can happen in 4 weeks and the Proof of Value sheet says onboarding takes a few days. Buyers should confirm scope by log source and response playbook. |
| Industry focus | Managed Service ProvidersSMBFinancial ServicesProfessional ServicesHealthcare | ManufacturingHealthcareEnergyRetailProfessional ServicesSports and EntertainmentCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSP community signal is split. Several practitioners praise RocketCyber SOC responsiveness and value inside Kaseya bundles, while others distrust Kaseya ownership, contracts, support or the Datto/Kaseya stack around it. Treat RocketCyber service quality and Kaseya commercial fit as separate diligence tracks. | No meaningful MDR-specific buyer-review signal was found in G2, PeerSpot, Gartner Peer Insights or Reddit. The public buyer case rests on German SOC delivery, Google SecOps specialization, ISO 27001 status, named reference logos and a published Proof of Value offer, but buyers should validate pricing, response authority, analyst staffing and threat-hunting scope directly. |
| Compliance | SOC 2HIPAA | ISO 27001GDPRNIS2 |
| Certifications | SOC 2 | ISO 27001BSI-certified incident expertsGoogle Cloud Security PartnerISG Provider Lens Next-Gen SOC/MDR Services Midmarket Leader |
| Founded | 2000 | 2017 |
| Data retention | Kaseya's current MDR page says Kaseya MDR includes 400-day log retention. Older RocketCyber documentation and legal pages should be checked during quote review to confirm which retention terms apply to the deployed platform. | No standard MDR retention period was found. The Co-Managed SOC page says normalized SIEM data is processed in suresecure's cloud-native SOC architecture but not stored there, with data sovereignty remaining with the customer. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Kaseya MDR and suresecure?
Kaseya MDR is a MSP-channel that is technology-agnostic (works with your existing tools). suresecure is a Services firm that is technology-agnostic (works with your existing tools). Kaseya MDR covers 2 attack surfaces in base pricing vs. 0 for suresecure.
How do Kaseya MDR and suresecure differ in response capabilities?
Kaseya MDR supports 3 autonomous actions (custom playbooks, endpoint isolation, process termination) and approval is configurable. suresecure supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Kaseya MDR and included with suresecure.
How does Kaseya MDR pricing compare to suresecure?
Kaseya MDR pricing: Custom quote. No public per-endpoint price found.. suresecure pricing: Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published.. Watch for with Kaseya MDR: RocketCyber is transitioning into Kaseya MDR, so buyers should confirm which platform, retention terms and response capabilities are included in the quote.; Kaseya packaging can bundle MDR with endpoint management, EDR, backup and automation, which makes direct MDR-only comparison harder.. Watch for with suresecure: The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.; Public pages do not publish ongoing MDR prices, contract minimums or service-credit language..
Should I choose Kaseya MDR or suresecure?
Choose Kaseya MDR if: mSPs that want white-labeled MDR across endpoints, Microsoft 365, Entra ID and firewalls. Choose suresecure if: dACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps. Kaseya MDR is not ideal for buyers avoiding Kaseya contracts or vendor consolidation. suresecure is not ideal for buyers that need public ongoing MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.