Red Canary vs Thales (S21sec)
Red Canary is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Red Canary targets SMB, Mid-market, and Enterprise organizations; Thales (S21sec) serves Enterprise. Red Canary includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Red Canary is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Red Canary targets SMB, Mid-market, and Enterprise organizations; Thales (S21sec) serves Enterprise. Red Canary includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Red Canary (Pure-play MDR) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Red Canary's vendor-agnostic mdr with 9 edr platform integrations and detection-as-code methodology, the broad... or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Linux-heavy environments needing purpose-built Linux EDR for containers and Kubernetes | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Core rates, period unstated: $120/endpoint + $100/user + $250/cloud resource | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Linux-heavy environments needing purpose-built Linux EDR for containers and Kubernetes
- Price
- Core rates, period unstated: $120/endpoint + $100/user + $250/cloud resource
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Red CanaryTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOneCarbon BlackPalo Alto CortexTrend MicroJamfRed Canary Linux EDR | Customer endpoint security tools |
| SIEM integrations | Microsoft Sentinel | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Core Plan: $120/endpoint + $100/user + $250/cloud resource. Billing period not stated in profile data. Complete and Enterprise plans priced higher. Available through AWS Marketplace. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Resource-based pricing: per-endpoint + per-user + per-cloud-resource. Three tiers: Core (SMB), Complete (mid-market), Enterprise (custom with dedicated support). | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Resource-based pricing (endpoint + user + cloud) can scale unexpectedly as environments grow. Elevated customer churn post-Zscaler acquisition disclosed in Feb 2026 earnings, market mindshare declined 4.2% to 2.9% year-over-year. Single SOC location in Denver with no follow-the-sun model documented. Enterprise tier required for dedicated support and custom features. Vendor-agnostic positioning may erode over time under Zscaler ownership per Forrester | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | SlackTeamsEmailPortalPhone | EmailPhonePortal |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | EuropeMEAAPAC |
| Onboarding | Days to weeks depending on environment complexity and number of integrations | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | TechnologyFinancial ServicesHealthcareGovernmentEducation | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Sub-minute median time to acknowledge (vendor-published, measured from alert reaching analyst) | Not published |
| MTTR | Seconds for automated containment, minutes for analyst-driven response | Not published |
| Community view | Forrester Wave MDR Leader Q1 2025. G2 4.7/5 (127 reviews, #1 customer satisfaction). Gartner Peer Insights 4.6/5 (131+ reviews). PeerSpot 9.0/10. Product quality remains strong post-Zscaler acquisition, but Zscaler disclosed elevated customer churn in Feb 2026 earnings with market mindshare declining from 4.2% to 2.9% year-over-year. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type IIISO 27001 | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | SOC 2 Type II (annual independent assessment)ISO 27001:2013 (annual independent assessment)Working toward FedRAMP certification | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2014 | – |
| Data retention | Security Data Lake with SQL query interface during service. Specific retention periods available on request. | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Red Canary and Thales (S21sec)?
Red Canary is a Pure-play MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Red Canary covers 5 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Red Canary and Thales (S21sec) differ in response capabilities?
Red Canary supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is not included with Red Canary and included with Thales (S21sec).
How does Red Canary pricing compare to Thales (S21sec)?
Red Canary pricing: Core Plan: $120/endpoint + $100/user + $250/cloud resource. Billing period not stated in profile data. Complete and Enterprise plans priced higher. Available through AWS Marketplace.. Thales (S21sec) pricing: Not published. Watch for with Red Canary: Resource-based pricing (endpoint + user + cloud) can scale unexpectedly as environments grow; Elevated customer churn post-Zscaler acquisition disclosed in Feb 2026 earnings, market mindshare declined 4.2% to 2.9% year-over-year. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Red Canary or Thales (S21sec)?
Choose Red Canary if: organizations with existing EDR investments (CrowdStrike, Microsoft, SentinelOne, Carbon Black, Cortex XDR, Trend Micro, Jamf) wanting MDR layered on top. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Red Canary is not ideal for global organizations needing follow-the-sun SOC coverage, only Denver SOC confirmed. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.