Recon InfoSec vs Thales (S21sec)
Recon InfoSec is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Recon InfoSec targets SMB, Mid-market, and Enterprise organizations; Thales (S21sec) serves Enterprise. Recon InfoSec includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Recon InfoSec is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Recon InfoSec targets SMB, Mid-market, and Enterprise organizations; Thales (S21sec) serves Enterprise. Recon InfoSec includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Recon InfoSec (Pure-play MDR) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Recon InfoSec's recon infosec is a strong fit for buyers who want managed security operations with broad integrat... or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Recon InfoSecTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | LimaCharlieCrowdStrikeSentinelOneMicrosoft DefenderCarbon BlackBitdefender GravityZoneBlackBerry CylanceSophosTrend MicroSymantecQualys EDRRSA NetWitness EDR | Customer endpoint security tools |
| SIEM integrations | SplunkSumo LogicStellar CyberAlienVaultArcSightGoogle ChronicleDevoElasticExabeamFortiSIEMIBM QRadarLogPointLogRhythmLogz.ioRapid7 InsightIDRRSA NetWitness | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | ContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Custom pricing. No public per-user or per-endpoint price found. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. No public price bands, per-user pricing or minimums found. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.. No public contractual SLA or service-credit table was found.. Default autonomous response actions are not published. Confirm which actions Recon can take without approval.. Physical SOC locations, analyst count and raw data export terms are not public. | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | PortalEmailPhone | EmailPhonePortal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEAAPAC | |
| Onboarding | Not published as a standard timeline. | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | Financial ServicesHealthcareOil and GasManufacturingUtilitiesGovernmentEducationConstructionRetail | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Recon publishes a +97 NPS claim, customer testimonials, logos and public practitioner/community signals around OpenSOC, SOC X and Thursday Defensive. Independent third-party review volume is limited: no meaningful G2 or Gartner MDR review profile was found in this pass. Public community signal is sparse, so buyer validation should lean on references and proof-of-value work. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type II | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | AICPA SOC 2 Type IITIPS Awarded VendorTexas DIR Approved Vendor | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2018 | – |
| Data retention | Not published | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Recon InfoSec and Thales (S21sec)?
Recon InfoSec is a Pure-play MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Recon InfoSec covers 5 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Recon InfoSec and Thales (S21sec) differ in response capabilities?
Recon InfoSec supports 1 autonomous actions (custom playbooks) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does Recon InfoSec pricing compare to Thales (S21sec)?
Recon InfoSec pricing: Custom pricing. No public per-user or per-endpoint price found.. Thales (S21sec) pricing: Not published. Watch for with Recon InfoSec: Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.; No public contractual SLA or service-credit table was found.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Recon InfoSec or Thales (S21sec)?
Choose Recon InfoSec if: organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Recon InfoSec is not ideal for buyers requiring public pricing before engaging sales. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.