r-tec IT Security vs Trend Micro
r-tec IT Security is a Services firm that works with your existing tools. Trend Micro is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; Trend Micro serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for Trend Micro (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. Trend Micro is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; Trend Micro serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for Trend Micro (Endpoint, Cloud, SaaS, Identity, Network).
Trend Micro is the choice if you want a single-vendor stack with deep integration. r-tec IT Security is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Mid-market and enterprise organizations (251+ users) already invested in Trend Micro ecosystem |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise organizations (251+ users) already invested in Trend Micro ecosystem
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | Trend MicroPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | Trend Micro |
| SIEM integrations | Exabeam Microsoft Sentinel | Splunk Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not publicly disclosed. Custom pricing via quote. |
| Minimum seats | None | 251 |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Credit-based system under 12-month contract. Tiered pricing by user count (251-500, 501-1,000, 1,001-2,000). Credits drawn down monthly. PAYG available for additional usage beyond credits. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | Minimum 251 users eliminates small businesses. Best performance requires full Trend Vision One stack. Third-party EDR integration is less effective.. Extended data retention (beyond 30 days) costs extra, up to 365 days available. Credit model means unused credits expire at contract end unless moved to other Trend solutions |
| Data portability | Partial | Partial |
| Contract terms | Basic, Premium, Custom | Annual, PAYG |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Requires Vision One deployment before MDR onboarding. Specific timeline not published. |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | Financial ServicesHealthcareManufacturingGovernmentEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | Gartner Magic Quadrant Leader for 20 consecutive years in endpoint protection. Vision One rated 8.6/10 on PeerSpot, ranked #2 in XDR. MITRE ATT&CK 2024: 100% detection with 86% actionable rate. Praised for unified visibility and platform breadth. Criticized for requiring Trend platform commitment and pooled analyst model. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | SOC 2 Type IIISO 27001FedRAMPHIPAAGDPR |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | SOC 2 Type IIISO 27001FedRAMPGartner Magic Quadrant Leader (Endpoint Protection, 20 consecutive years)MITRE ATT&CK Evaluations participant (2024) |
| Founded | 1996 | 1988 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | 30 days default for raw data, up to 365 days with extended storage. Alert workbenches retained 180 days. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and Trend Micro?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). Trend Micro is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: r-tec IT Security offers ≤1 hour, Trend Micro offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 5 for Trend Micro.
How do r-tec IT Security and Trend Micro differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Trend Micro supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with r-tec IT Security and not included with Trend Micro.
How does r-tec IT Security pricing compare to Trend Micro?
r-tec IT Security pricing: Not published. Trend Micro pricing: Not publicly disclosed. Custom pricing via quote. (251-seat minimum). Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with Trend Micro: Minimum 251 users eliminates small businesses; Best performance requires full Trend Vision One stack. Third-party EDR integration is less effective..
Should I choose r-tec IT Security or Trend Micro?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose Trend Micro if: mid-market and enterprise organizations (251+ users) already invested in Trend Micro ecosystem. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. Trend Micro is not ideal for small businesses under 251 users (minimum requirement eliminates SMBs).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.