r-tec IT Security vs ThreatSpike
r-tec IT Security is a Services firm that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. ThreatSpike is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; ThreatSpike serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for ThreatSpike (Endpoint, Cloud, SaaS, Identity, Network).
ThreatSpike is the choice if you want a single-vendor stack with deep integration. r-tec IT Security is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Lean IT or security teams that want the provider to own both IT operations context and security response |
| Price | Custom quote | Managed IT + security bundle: $135/user/mo |
| Response authority | 1/6 actions · Configurable | 2/6 actions · No approval |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Lean IT or security teams that want the provider to own both IT operations context and security response
- Price
- Managed IT + security bundle: $135/user/mo
- Response authority
- 2/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | ThreatSpikePLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | ThreatSpike proprietary EDR |
| SIEM integrations | ExabeamMicrosoft Sentinel | Third-party feeds supported, specific SIEM integrations not published |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Fully Autonomous |
| Response actions | Custom playbooks | IsolateContain |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Published fixed per-user monthly subscription bundling fully managed IT, defensive security and offensive security. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.. The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary.. $135/user/month can be attractive if it replaces IT, MDR and pen testing vendors, but expensive if treated as MDR-only.. No public contractual SLA or service-credit language was found despite the 2 to 5 minute response claim. |
| Data portability | Partial | Limited |
| Contract terms | Basic, Premium, Custom | Custom |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | HospitalityFinancial ServicesManufacturingProfessional ServicesRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | 2 to 5 minute automated incident response/resolve time (vendor-reported) |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | G2 shows 4.9/5 across 32 reviews, with most reviews categorized under Managed Security Services and a mix of SMB, mid-market and enterprise reviewers. Review themes support the consolidation, support and pricing story, but independent analyst coverage appears thinner than larger MDR providers and public review volume is still modest. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | ISO 27001Cyber Essentials PlusPCI DSS |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | ISO 27001Cyber Essentials PlusCREST-certified penetration testing providerPCI DSS compliant |
| Founded | 1996 | 2011 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and ThreatSpike?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). ThreatSpike is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: r-tec IT Security offers ≤1 hour, ThreatSpike offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 5 for ThreatSpike.
How do r-tec IT Security and ThreatSpike differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. ThreatSpike supports 2 autonomous actions (endpoint isolation, network containment) and acts without approval.
How does r-tec IT Security pricing compare to ThreatSpike?
r-tec IT Security pricing: Not published. ThreatSpike pricing: Published fixed $135/user/month for broader managed IT + security subscription, not MDR-only.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with ThreatSpike: ThreatSpike is not a narrow MDR-only SKU. Buyers that only want monitoring on top of an existing IT team may be buying a broader managed IT replacement model.; The platform is proprietary and built in-house. Validate exit process, data export and whether existing EDR/SIEM investments can remain primary..
Should I choose r-tec IT Security or ThreatSpike?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose ThreatSpike if: sMB and mid-market organizations that want to replace fragmented MSP, MDR and penetration-testing vendors with one fixed-price provider. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. ThreatSpike is not ideal for organizations seeking a narrow MDR overlay on top of an existing mature SOC and tool stack.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.