r-tec IT Security vs TENEX.AI
r-tec IT Security is a Services firm that works with your existing tools. TENEX.AI is a AI-native MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; TENEX.AI serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for TENEX.AI (Endpoint, Cloud, Identity).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. TENEX.AI is a AI-native MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; TENEX.AI serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for TENEX.AI (Endpoint, Cloud, Identity).
r-tec IT Security (Services firm) and TENEX.AI (AI-native MDR) serve different buyer profiles. Your decision depends on whether you prioritize r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr or TENEX.AI's tenex.ai fits buyers that want an ai-native mdr model with human analyst oversight and are alread....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model |
| Price | Custom quote | $99K-$199K/package; billing period unstated |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model
- Price
- $99K-$199K/package; billing period unstated
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | TENEX.AITECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | CrowdStrike FalconMicrosoft DefenderSentinelOne |
| SIEM integrations | Exabeam Microsoft Sentinel | Google Security OperationsGoogle Chronicle Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Vendor-published $99,000-$199,000 package range: $99,000 for 25TB Essential AI-Native MDR, $149,000 for 50TB Standard 24/7 MDR, and $199,000 for 100TB Enhanced + 24/7 MDR. Billing period not stated. Enterprise is custom. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ~ Limited |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Package pricing by telemetry tier plus custom enterprise quotes. The homepage lists 25TB, 50TB and 100TB MDR packages, but the billing period and overage terms are not stated on the page. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | Homepage pricing is published by TB tier, but billing period, overage rates and telemetry-source assumptions are not stated.. No public contractual SLA found.. No public breach warranty found.. Exact response approval rules are not published.. Ticketing integrations, data retention and evidence export details are not published. |
| Data portability | Partial | Partial |
| Contract terms | Basic, Premium, Custom | Custom |
| Channels | EmailPhone | PortalEmail |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | TechnologyFinancial ServicesBusiness Services |
| MTTD | Not published | AI telemetry analysis within a minute, vendor-reported in third-party coverage |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | TENEX.AI is a young AI-native MDR provider with public funding coverage and partner claims, but independent practitioner review volume is still thin. The main public evidence is official product material, a January 2025 launch announcement and March 2026 funding coverage. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | – |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | – |
| Founded | 1996 | 2024 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and TENEX.AI?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). TENEX.AI is an AI-native MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: r-tec IT Security offers ≤1 hour, TENEX.AI offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 3 for TENEX.AI.
How do r-tec IT Security and TENEX.AI differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. TENEX.AI supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does r-tec IT Security pricing compare to TENEX.AI?
r-tec IT Security pricing: Not published. TENEX.AI pricing: Vendor-published $99,000-$199,000 package range: $99,000 for 25TB Essential AI-Native MDR, $149,000 for 50TB Standard 24/7 MDR, and $199,000 for 100TB Enhanced + 24/7 MDR. Billing period not stated. Enterprise is custom.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with TENEX.AI: Homepage pricing is published by TB tier, but billing period, overage rates and telemetry-source assumptions are not stated.; No public contractual SLA found..
Should I choose r-tec IT Security or TENEX.AI?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose TENEX.AI if: mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. TENEX.AI is not ideal for buyers who need complete public pricing, including billing period and overage terms, before a sales call.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.