r-tec IT Security vs Telefónica Tech
r-tec IT Security and Telefónica Tech are both Services firms that work with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Buyer brief
r-tec IT Security and Telefónica Tech are both Services firms that work with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Telefónica Tech offers broader coverage (3 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence |
| Price | Custom quote | SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence
- Price
- SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | Telefónica TechTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | CrowdStrike FalconPalo Alto Cortex XDR |
| SIEM integrations | ExabeamMicrosoft Sentinel | CrowdStrike Falcon Next-Gen SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | + Optional |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | ≤4 hours |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Tiered by segment. SMB (Tu Empresa Segura, Spain/Chile only): basic at EUR 3.99/user/month, advanced at EUR 5.99/user + EUR 99/site, premium at EUR 8.99/user + EUR 160/site. Enterprise NextDefense MDR: custom-quoted. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.. Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks.. Primary EDR integration is CrowdStrike. Palo Alto Cortex XDR is supported, but other EDR platforms may have limited or no integration.. Telefonica parent company suffered a data breach in January 2025 (Hellcat ransomware, 2.3GB leaked). Ask about security posture improvements.. DFIR may be a separate retainer depending on tier. Clarify what incident response is included in base MDR. |
| Data portability | Partial | Partial |
| Contract terms | Basic, Premium, Custom | Annual |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | EuropeNorth AmericaLatin America |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Not published |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | TelecommunicationsFinancial ServicesEnergy & UtilitiesManufacturingGovernmentHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | Ranked #2 on MSSP Alert Top 250 Global MSSPs (2023). IDC MarketScape 'Major Player' for European MDR (2024). Included in Forrester Wave for European MSS (Q3 2022). Almost no English-language reviews on G2, Gartner Peer Insights, or Reddit. Strong brand in Spain and Latin America, largely unknown in North American MDR market. Parent company Telefonica suffered a data breach in January 2025 (Hellcat ransomware group). |
| Compliance | ISO 27001ISO 9001KRITISGDPR | ISO 27001GDPR |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | ISO 27001Nozomi Networks MSSP ElitePalo Alto Networks XMDR certified partner |
| Founded | 1996 | 2013 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and Telefónica Tech?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). Telefónica Tech is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: r-tec IT Security offers ≤1 hour, Telefónica Tech offers ≤4 hours. r-tec IT Security covers 0 attack surfaces in base pricing vs. 3 for Telefónica Tech.
How do r-tec IT Security and Telefónica Tech differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Telefónica Tech supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does r-tec IT Security pricing compare to Telefónica Tech?
r-tec IT Security pricing: Not published. Telefónica Tech pricing: Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with Telefónica Tech: Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.; Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks..
Should I choose r-tec IT Security or Telefónica Tech?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose Telefónica Tech if: organizations with operations in Spain, UK, or Latin America wanting regional SOC presence. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. Telefónica Tech is not ideal for north American organizations wanting a provider with strong US market presence and peer reviews.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.