r-tec IT Security vs Sygnia
r-tec IT Security and Sygnia are both Services firms that work with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations, while Sygnia serves Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for Sygnia (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
r-tec IT Security and Sygnia are both Services firms that work with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations, while Sygnia serves Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for Sygnia (Endpoint, Cloud, SaaS, Identity, Network).
Sygnia offers broader coverage (5 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Enterprises wanting MDR and IR from the same team with no handoff or separate retainer |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprises wanting MDR and IR from the same team with no handoff or separate retainer
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | SygniaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender XDR CrowdStrike | SentinelOneMicrosoft DefenderCarbon BlackSophosSymantec Endpoint ProtectionBitdefenderCisco Secure EndpointFortinet FortiEDRPalo Alto Cortex CrowdStrike |
| SIEM integrations | Exabeam Microsoft Sentinel | SplunkSumo Logic Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Enterprise custom pricing only. No published tiers or self-service quotes. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | No published pricing, requires significant sales engagement for a ballpark quote. 8 dedicated experts per client implies premium pricing, likely $200K+/year. Custom detection rules (up to 200) built in Velocity are not portable if you leave |
| Data portability | Partial | Limited |
| Contract terms | Basic, Premium, Custom | Custom |
| Channels | EmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Not publicly disclosed |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | Financial ServicesHealthcareEnergyIndustrial/ManufacturingTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | Thin public review presence. No G2 or Reddit reviews. Gartner Peer Insights has a listing with limited reviews. PeerSpot has a profile but minimal MDR-specific feedback. Gartner DFIR Market Guide Representative Vendor four consecutive years (2022-2025). Two CEO changes in six months (2025). |
| Compliance | ISO 27001ISO 9001KRITISGDPR | SOC 2 Type II |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | SOC 2 Type II |
| Founded | 1996 | 2015 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Sygnia-managed Snowflake data lake. No stated retention limit. Export process on exit not documented. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and Sygnia?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). Sygnia is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: r-tec IT Security offers ≤1 hour, Sygnia offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 5 for Sygnia.
How do r-tec IT Security and Sygnia differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Sygnia supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does r-tec IT Security pricing compare to Sygnia?
r-tec IT Security pricing: Not published. Sygnia pricing: Custom-quoted pricing. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with Sygnia: No published pricing, requires significant sales engagement for a ballpark quote; 8 dedicated experts per client implies premium pricing, likely $200K+/year.
Should I choose r-tec IT Security or Sygnia?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose Sygnia if: enterprises wanting MDR and IR from the same team with no handoff or separate retainer. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. Sygnia is not ideal for sMBs or mid-market organizations (enterprise-only pricing, likely $200K+/year).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.