r-tec IT Security vs SECUINFRA
r-tec IT Security is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. SECUINFRA is a Pure-play MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; SECUINFRA serves SMB, Mid-market, and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for SECUINFRA (Endpoint, Cloud, SaaS, Identity, Network).
r-tec IT Security (Services firm) and SECUINFRA (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr or SECUINFRA's fits german and eu buyers that put data sovereignty first and want a partner that will work insid....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | SECUINFRATECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender XDR CrowdStrike | Microsoft DefenderSentinelOne CrowdStrike |
| SIEM integrations | Exabeam Microsoft Sentinel | SplunkElasticIBM QRadar Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Custom quote, varies by chosen tier (full-service MDR, Co-Managed MDR, On-Premises MDR) and integrated SIEM and EDR. Sold direct. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | On-Premises tier requires the customer to keep running their own SIEM hardware and licensing. Co-Managed tier means the customer's team still executes part of the response. No published SLA, response timing depends on the underlying SIEM and EDR you bring |
| Data portability | Partial | Full |
| Contract terms | Basic, Premium, Custom | Annual, Multi-year |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | Europe |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Vendor reports onboarding compressed from 1 week to 1 day for Microsoft-stack customers |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | ManufacturingFinancial ServicesPublic SectorHealthcareEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | SECUINFRA has a Gartner Peer Insights vendor profile in the MDR category but limited English-language community coverage on G2 and PeerSpot. Most public sentiment comes from German-language IT press and the firm's own publishing. Buyers shopping outside Germany should expect to lean on direct references. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | ISO 27001:2013 |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | ISO 27001:2013 (TÜV Thüringen, scope covers Berlin and Frankfurt) |
| Founded | 1996 | 2010 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and SECUINFRA?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SECUINFRA is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: r-tec IT Security offers ≤1 hour, SECUINFRA offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 5 for SECUINFRA.
How do r-tec IT Security and SECUINFRA differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. SECUINFRA supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does r-tec IT Security pricing compare to SECUINFRA?
r-tec IT Security pricing: Not published. SECUINFRA pricing: Not published. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with SECUINFRA: On-Premises tier requires the customer to keep running their own SIEM hardware and licensing; Co-Managed tier means the customer's team still executes part of the response.
Should I choose r-tec IT Security or SECUINFRA?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose SECUINFRA if: german SMEs and regulated EU buyers that need on-premises or sovereign cloud delivery for NIS2 and BSI alignment. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. SECUINFRA is not ideal for non-European multinationals needing 24/7 follow-the-sun coverage from regional SOCs.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.