PAGO Networks vs Thales (S21sec)
PAGO Networks is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. PAGO Networks targets SMB, Mid-market, and Enterprise organizations; Thales (S21sec) serves Enterprise.
Buyer brief
PAGO Networks is a Pure-play MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. PAGO Networks targets SMB, Mid-market, and Enterprise organizations; Thales (S21sec) serves Enterprise.
PAGO Networks (Pure-play MDR) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize PAGO Networks's apac-focused mdr with active remediation, multi-vendor edr/xdr support via stellar cyber, dark we... or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | PAGO NetworksTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneDeep Instinct | Customer endpoint security tools |
| SIEM integrations | Stellar Cyber Open XDR | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | ~ Limited |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quotes based on endpoint/device count and coverage scope. No published pricing tiers. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | No published pricing. Requires custom quote, so budget planning without a sales call is impossible.. Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. OT/ICS coverage is a separate add-on via a CyberXCenter partnership, not part of the base MDR service.. Most documentation, case studies, and support materials are in Korean. English-language resources are limited. | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | EuropeMEAAPAC |
| Onboarding | Not published | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | ManufacturingChemicalSemiconductorRetailTechnologyFinancial Services | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250 (2025). Gartner Peer Insights shows 5.0/5 across 50+ reviews, though most reviewers are from APAC. Great Place To Work certified 2025-2026. Very little visibility in Western cybersecurity communities. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | – | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | MSSP Alert Top 250 (2025)Great Place To Work Certified 2025-2026 | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2017 | – |
| Data retention | Not published | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between PAGO Networks and Thales (S21sec)?
PAGO Networks is a Pure-play MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools).
How do PAGO Networks and Thales (S21sec) differ in response capabilities?
PAGO Networks supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does PAGO Networks pricing compare to Thales (S21sec)?
PAGO Networks pricing: Custom-quoted pricing. Thales (S21sec) pricing: Not published. Watch for with PAGO Networks: No published pricing. Requires custom quote, so budget planning without a sales call is impossible.; Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose PAGO Networks or Thales (S21sec)?
Choose PAGO Networks if: organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. PAGO Networks is not ideal for north American or European organizations needing SOC presence in those regions (PAGO has no operational SOCs there yet). Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.