PAGO Networks vs r-tec IT Security
PAGO Networks is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. PAGO Networks targets SMB, Mid-market, and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise. PAGO Networks includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Buyer brief
PAGO Networks is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. PAGO Networks targets SMB, Mid-market, and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise. PAGO Networks includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
PAGO Networks (Pure-play MDR) and r-tec IT Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize PAGO Networks's apac-focused mdr with active remediation, multi-vendor edr/xdr support via stellar cyber, dark we... or r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | PAGO NetworksTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneDeep Instinct | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Stellar Cyber Open XDR | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | Not offered |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quotes based on endpoint/device count and coverage scope. No published pricing tiers. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | No published pricing. Requires custom quote, so budget planning without a sales call is impossible.. Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. OT/ICS coverage is a separate add-on via a CyberXCenter partnership, not part of the base MDR service.. Most documentation, case studies, and support materials are in Korean. English-language resources are limited. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | Europe |
| Onboarding | Not published | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | ManufacturingChemicalSemiconductorRetailTechnologyFinancial Services | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250 (2025). Gartner Peer Insights shows 5.0/5 across 50+ reviews, though most reviewers are from APAC. Great Place To Work certified 2025-2026. Very little visibility in Western cybersecurity communities. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | – | ISO 27001ISO 9001KRITISGDPR |
| Certifications | MSSP Alert Top 250 (2025)Great Place To Work Certified 2025-2026 | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2017 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between PAGO Networks and r-tec IT Security?
PAGO Networks is a Pure-play MDR that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: PAGO Networks offers Not disclosed, r-tec IT Security offers ≤1 hour. PAGO Networks covers 2 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do PAGO Networks and r-tec IT Security differ in response capabilities?
PAGO Networks supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does PAGO Networks pricing compare to r-tec IT Security?
PAGO Networks pricing: Custom-quoted pricing. r-tec IT Security pricing: Not published. Watch for with PAGO Networks: No published pricing. Requires custom quote, so budget planning without a sales call is impossible.; Requires a compatible EDR platform (SentinelOne, Deep Instinct) or integration via Stellar Cyber Open XDR. Factor in EDR licensing if you don't already have one.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose PAGO Networks or r-tec IT Security?
Choose PAGO Networks if: organizations headquartered in Korea or APAC needing MDR with Korean and Southeast Asian language support. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. PAGO Networks is not ideal for north American or European organizations needing SOC presence in those regions (PAGO has no operational SOCs there yet). r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.