OpenText vs suresecure
OpenText is a Pure-play MDR that works with your existing tools. suresecure is a Services firm that works with your existing tools. OpenText targets SMB and Mid-market organizations; suresecure serves Mid-market and Enterprise. OpenText includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 0 for suresecure ().
Buyer brief
OpenText is a Pure-play MDR that works with your existing tools. suresecure is a Services firm that works with your existing tools. OpenText targets SMB and Mid-market organizations; suresecure serves Mid-market and Enterprise. OpenText includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 0 for suresecure ().
OpenText (Pure-play MDR) and suresecure (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize OpenText's sensible fit for smaller it teams that want opentext's threat intelligence and a 24/7 soc layered... or suresecure's suresecure fits dach buyers that want a german services firm to run mdr and incident-response man....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack | DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps |
| Price | Custom quote | EUR 7,999/mo for 2 months, up to 500 assets |
| Response authority | 1/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack
- Price
- Custom quote
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps
- Price
- EUR 7,999/mo for 2 months, up to 500 assets
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | OpenTextTECH-AGNOSTIC | suresecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderSentinelOneSophosCarbon BlackBitdefender CrowdStrike | Trend Micro CrowdStrike |
| SIEM integrations | Microsoft Sentinel Splunk | Google Chronicle Splunk |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, not published. Sold direct and through OpenText partner channel. | Custom quote for ongoing Managed SOC and MDR. suresecure publishes a fixed-price 2-month Managed SOC Proof of Value. |
| Hidden cost warnings | Co-managed model means the customer's team still does the actual containment work. No published SLA, contractual response commitments must be negotiated. Headline detection metrics come from a 2021 launch announcement and have not been independently verified | The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.. Public pages do not publish ongoing MDR prices, contract minimums or service-credit language.. Exact response authority and automated action rights need written playbooks.. Google SecOps licensing, log ingestion and storage can affect the final bill.. Co-managed SOC is aimed at teams that already have SIEM expertise. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, Proof of Value |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | Europe |
| Onboarding | Not published | suresecure says most log sources can be connected within a few hours on the MDR page, the Managed SOC page says go-live can happen in 4 weeks and the Proof of Value sheet says onboarding takes a few days. Buyers should confirm scope by log source and response playbook. |
| Industry focus | SMBHealthcareFinancial ServicesPublic Sector | ManufacturingHealthcareEnergyRetailProfessional ServicesSports and EntertainmentCritical Infrastructure |
| MTTD | Less than 30 minutes (vendor-published, 2021 launch claim) | Not published |
| MTTR | Not published | Not published |
| Community view | Public review coverage of OpenText Core MDR is thin. Capterra lists the product with zero reviews, and there is no Gartner Peer Insights MDR profile or G2 page with a meaningful review base. Practitioner discussion mostly references the broader OpenText Cybersecurity portfolio and the Webroot heritage rather than the MDR service itself. | No meaningful MDR-specific buyer-review signal was found in G2, PeerSpot, Gartner Peer Insights or Reddit. The public buyer case rests on German SOC delivery, Google SecOps specialization, ISO 27001 status, named reference logos and a published Proof of Value offer, but buyers should validate pricing, response authority, analyst staffing and threat-hunting scope directly. |
| Compliance | Not published | ISO 27001GDPRNIS2 |
| Certifications | Not published | ISO 27001BSI-certified incident expertsGoogle Cloud Security PartnerISG Provider Lens Next-Gen SOC/MDR Services Midmarket Leader |
| Founded | 1991 | 2017 |
| Data retention | Not published | No standard MDR retention period was found. The Co-Managed SOC page says normalized SIEM data is processed in suresecure's cloud-native SOC architecture but not stored there, with data sovereignty remaining with the customer. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between OpenText and suresecure?
OpenText is a Pure-play MDR that is technology-agnostic (works with your existing tools). suresecure is a Services firm that is technology-agnostic (works with your existing tools). OpenText covers 4 attack surfaces in base pricing vs. 0 for suresecure.
How do OpenText and suresecure differ in response capabilities?
OpenText supports 1 autonomous actions (custom playbooks) and requires approval before acting. suresecure supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with OpenText and included with suresecure.
How does OpenText pricing compare to suresecure?
OpenText pricing: Not published. suresecure pricing: Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published.. Watch for with OpenText: Co-managed model means the customer's team still does the actual containment work; No published SLA, contractual response commitments must be negotiated. Watch for with suresecure: The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.; Public pages do not publish ongoing MDR prices, contract minimums or service-credit language..
Should I choose OpenText or suresecure?
Choose OpenText if: sMB and lower mid-market organizations that want a SOC layer over their existing endpoint stack. Choose suresecure if: dACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps. OpenText is not ideal for buyers who need analysts to isolate endpoints or kill processes without customer approval. suresecure is not ideal for buyers that need public ongoing MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.