Northwave vs NTT Security Holdings
Northwave and NTT Security Holdings are both Services firms that work with your existing tools. Northwave targets Mid-market and Enterprise organizations, while NTT Security Holdings serves Mid-market and Enterprise. Northwave includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for NTT Security Holdings (Endpoint, Cloud, Identity, Network, OT/ICS).
Buyer brief
Northwave and NTT Security Holdings are both Services firms that work with your existing tools. Northwave targets Mid-market and Enterprise organizations, while NTT Security Holdings serves Mid-market and Enterprise. Northwave includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for NTT Security Holdings (Endpoint, Cloud, Identity, Network, OT/ICS).
NTT Security Holdings offers broader coverage (5 surfaces vs. 2). Northwave may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Benelux, DACH and Nordic buyers that want European MDR with a Utrecht SOC | Global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC |
| Price | Custom quote | SamurAI XDR SaaS: $3.33/endpoint/mo; MDR custom |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Benelux, DACH and Nordic buyers that want European MDR with a Utrecht SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC
- Price
- SamurAI XDR SaaS: $3.33/endpoint/mo; MDR custom
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | NorthwaveTECH-AGNOSTIC | NTT Security HoldingsTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | CrowdStrike Falcon InsightMicrosoft Defender for EndpointVMware Carbon Black CloudFortinet FortiEDRTrellix Endpoint Security |
| SIEM integrations | Customer log sources | Fortinet FortiAnalyzer |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Isolate |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published. MDR is custom quoted. Vendor-published SamurAI XDR SaaS (self-service, not MDR): $3.33/endpoint/month. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤30 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Northwave does not publish MDR package pricing. | Custom quoted based on environment size, coverage areas, and service components. Note: SamurAI XDR SaaS (a self-service product, not MDR) is $3.33/endpoint/month. MDR pricing is not published. |
| Hidden cost warnings | Public pages do not publish response SLAs or named default response actions.. Rapid Response is a separate related service, so buyers should confirm what incident-response support is included in base MDR.. Cloud, SaaS and identity coverage are not named as clearly as endpoint, log and network telemetry.. Detection tuning depends on onboarding log sources and threat-based use cases, which may affect deployment effort. | Incident response is NOT included in base MDR. Requires a separate retainer with separate pricing.. SamurAI Endpoint Agent and Network Traffic Analyzer are add-ons, not included in base service. Clarify which components are in your quote.. Gartner reviewers consistently cite NTT as expensive relative to competitors.. Alert severity over-classification reported by customers, leading to unnecessary after-hours calls for already-blocked threats.. New log source integrations can take significant development time according to customer reviews.. Analysis quality and portal flexibility vary by SOC region per Gartner feedback. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Northwave says implementation starts with a plan covering service elements, phases, planning and threat-based use cases, then onboarding log sources and processes. No standard public onboarding duration was found. | Official docs show ~16 days (2-day portal activation, 14-day orientation). NTT markets 'less than one week' but typical deployments are longer. |
| Industry focus | Financial ServicesHealthcareManufacturingLogisticsTechnologyPublic SectorCritical Infrastructure | ManufacturingIndustrialFinancial ServicesEnergyHealthcareGovernmentTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Northwave has limited MDR-specific public review volume. The public buyer case rests on European delivery, Utrecht SOC operations and the connection between MDR, CERT, red team and threat research. Buyers should validate response authority, cloud and identity coverage, pricing and escalation rules before signing. | Gartner Peer Insights 4.4/5 (21 reviews). NTT DATA (parent group) ranked second by revenue in Gartner Market Share Analysis for Managed Security Services Worldwide 2022. Reviewers praise responsiveness, team continuity, and global reach. Recurring complaints: expensive pricing, alert severity over-classification, and inconsistent analysis quality across SOC regions. Very limited Reddit/community discussion. |
| Compliance | NIS2ISO 27001GDPRTISAX | ISO 27001SOC 2 |
| Certifications | – | ISO 27001SOC 2ISAE 3000 |
| Founded | 2006 | 2000 |
| Data retention | Not published as a standard MDR retention period. | 12 months standard retention for security incident data |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Northwave and NTT Security Holdings?
Northwave is a Services firm that is technology-agnostic (works with your existing tools). NTT Security Holdings is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Northwave offers Not disclosed, NTT Security Holdings offers ≤30 minutes. Northwave covers 2 attack surfaces in base pricing vs. 5 for NTT Security Holdings.
How do Northwave and NTT Security Holdings differ in response capabilities?
Northwave supports 1 autonomous actions (custom playbooks) and approval is configurable. NTT Security Holdings supports 1 autonomous actions (endpoint isolation) and approval is configurable.
How does Northwave pricing compare to NTT Security Holdings?
Northwave pricing: Not published. NTT Security Holdings pricing: Not published. MDR is custom quoted. Vendor-published SamurAI XDR SaaS (self-service, not MDR): $3.33/endpoint/month.. Watch for with Northwave: Public pages do not publish response SLAs or named default response actions.; Rapid Response is a separate related service, so buyers should confirm what incident-response support is included in base MDR.. Watch for with NTT Security Holdings: Incident response is NOT included in base MDR. Requires a separate retainer with separate pricing.; SamurAI Endpoint Agent and Network Traffic Analyzer are add-ons, not included in base service. Clarify which components are in your quote..
Should I choose Northwave or NTT Security Holdings?
Choose Northwave if: benelux, DACH and Nordic buyers that want European MDR with a Utrecht SOC. Choose NTT Security Holdings if: global enterprises needing follow-the-sun SOC coverage across NA, Europe, and APAC. Northwave is not ideal for buyers that need public MDR pricing or response SLAs before engaging sales. NTT Security Holdings is not ideal for sMBs wanting transparent pricing and self-service onboarding.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.