Lumifi vs r-tec IT Security
Lumifi is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Lumifi targets SMB, Mid-market, and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise. Lumifi includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Lumifi is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Lumifi targets SMB, Mid-market, and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise. Lumifi includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Lumifi (Pure-play MDR) and r-tec IT Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Lumifi's pe-backed mdr roll-up with healthcare specialization, ex-military soc personnel, and a technology... or r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Healthcare organizations needing HIPAA-aligned MDR, especially those already in the Critical Insight customer base | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Not published | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR, especially those already in the Critical Insight customer base
- Price
- Not published
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | LumifiTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointSentinelOne Singularity XDRCrowdStrike FalconVMware Carbon BlackPalo Alto Cortex XDR | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | ElasticStellar CyberNetWitnessEventTracker (Netsurion platform) Microsoft Sentinel, Exabeam | Exabeam, Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | Not offered |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size, coverage areas, and platform integrations. No public pricing information available. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Incident response is NOT included in base MDR. It is a separate service from the Critical Insight division, likely priced separately.. OT/ICS coverage requires the NetWitness partnership (announced Feb 2026) and is not part of standard MDR. Pricing and maturity of this offering are unknown.. Roll-up strategy means the service you buy today may have been three different companies 13 months ago. Ask about integration status between Datashield, Netsurion, and Critical Insight operations.. Zero public pricing. No way to benchmark costs before a sales conversation.. Single US SOC in Scottsdale, AZ. No follow-the-sun coverage, which may affect overnight response quality. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | Europe |
| Onboarding | Varies by integration complexity. API-based integrations for Microsoft Sentinel, Defender, and SentinelOne can take days to weeks. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | HealthcareCritical InfrastructureEnergyManufacturingFinancial ServicesLegalGovernment (local/state) | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.9/5 (25 reviews in Managed Security Services, 6 in MDR), but very small sample size. Virtually no Reddit or G2 discussion. Glassdoor 2.9/5 (25 employee reviews) with only 39% recommending and 22% positive business outlook. Compensation rated 3.3/5, down 17% year-over-year. The Gartner rating looks good on paper but the tiny review count and lack of independent practitioner discussion make it hard to assess real-world performance. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | SOC 2 Type IINIST CSFHIPAAPCI DSS | ISO 27001ISO 9001KRITISGDPR |
| Certifications | SOC 2 Type II (SOC facility attestation) | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2022 | 1996 |
| Data retention | Customer data remains on customer infrastructure in co-managed model. Retention varies by platform and contract. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Lumifi and r-tec IT Security?
Lumifi is a Pure-play MDR that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Lumifi offers Not disclosed, r-tec IT Security offers ≤1 hour. Lumifi covers 2 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Lumifi and r-tec IT Security differ in response capabilities?
Lumifi supports 3 autonomous actions (custom playbooks, endpoint isolation, file quarantine) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Lumifi and included with r-tec IT Security.
How does Lumifi pricing compare to r-tec IT Security?
Lumifi pricing: Custom-quoted pricing. r-tec IT Security pricing: Not published. Watch for with Lumifi: Incident response is NOT included in base MDR. It is a separate service from the Critical Insight division, likely priced separately.; OT/ICS coverage requires the NetWitness partnership (announced Feb 2026) and is not part of standard MDR. Pricing and maturity of this offering are unknown.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Lumifi or r-tec IT Security?
Choose Lumifi if: healthcare organizations needing HIPAA-aligned MDR, especially those already in the Critical Insight customer base. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Lumifi is not ideal for buyers who need published MTTD/MTTR metrics, transparent pricing, or independent validation (MITRE, Forrester) before committing. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.