Kudelski Security vs r-tec IT Security
Kudelski Security is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Kudelski Security targets Mid-market and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise. Kudelski Security includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Kudelski Security is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Kudelski Security targets Mid-market and Enterprise organizations; r-tec IT Security serves Mid-market and Enterprise. Kudelski Security includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for r-tec IT Security ().
Kudelski Security (Pure-play MDR) and r-tec IT Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Kudelski Security's technology-agnostic mdr with strong analyst recognition (gartner 8 years, forrester, bloor) and o... or r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Kudelski SecurityTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderSentinelOneSophosCarbon BlackCybereasonCisco Secure Endpoint CrowdStrike | Microsoft Defender XDR CrowdStrike |
| SIEM integrations | Splunk Microsoft Sentinel | Exabeam Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not publicly disclosed. Forrester TEI study (Feb 2024) modeled $22.4M in benefits vs $6.4M costs over 3 years for a composite organization. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing, not based on data volume. Modular and all-in-one subscription options. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Four MDR variants (Resolute, CrowdStrike, Microsoft, OT) with different pricing. Clarify which product fits before quoting.. DFIR beyond containment is a separate paid engagement, not included in base MDR. OT/ICS coverage requires the dedicated MDR for OT variant, priced separately. No public pricing at all. Enterprise positioning suggests premium cost. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Custom enterprise agreements | Basic, Premium, Custom |
| Channels | SlackPortalPhoneEmail | EmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeNorth America | Europe |
| Onboarding | Weeks. Starts with a business context assessment covering strategy, risk exposure, and likely threats. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Critical InfrastructureEnergy & UtilitiesFinancial ServicesHealthcareGovernmentManufacturing (OT/ICS) | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published as a specific number | Not published |
| MTTR | Less than 15 minutes on high-severity incidents (vendor-published, not independently validated) | Not published |
| Community view | Well-recognized by analysts (Gartner 8 years running, Forrester Strong Performer, Bloor Champion) but almost invisible in community channels. Zero meaningful reviews on G2 or PeerSpot, no Reddit discussion. Enterprise and critical infrastructure buyers don't post much, which leaves a validation gap. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | ISO 27001:2022ISO 27017:2015ISO 27018:2019SOC 2 Type IICyber Essentials (UK)UK G-Cloud | ISO 27001ISO 9001KRITISGDPR |
| Certifications | ISO 27001:2022 (certified since 2015)ISO 27017:2015 (certified since 2022)ISO 27018:2019 (certified since 2022)SOC 2 Type II (AICPA)Cyber Essentials (UK government scheme)UK G-Cloud (certified cloud security provider)Microsoft Solutions Partner (Security)Google Cloud Partner (MSSP)FIRST Membership (Forum of Incident Response and Security Teams) | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2012 | 1996 |
| Data retention | 12 months hot data. Unlimited ingestion, priced per endpoint rather than by data volume. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Kudelski Security and r-tec IT Security?
Kudelski Security is a Pure-play MDR that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Kudelski Security offers Not disclosed, r-tec IT Security offers ≤1 hour. Kudelski Security covers 5 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Kudelski Security and r-tec IT Security differ in response capabilities?
Kudelski Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Kudelski Security and included with r-tec IT Security.
How does Kudelski Security pricing compare to r-tec IT Security?
Kudelski Security pricing: Not publicly disclosed. Forrester TEI study (Feb 2024) modeled $22.4M in benefits vs $6.4M costs over 3 years for a composite organization.. r-tec IT Security pricing: Not published. Watch for with Kudelski Security: Four MDR variants (Resolute, CrowdStrike, Microsoft, OT) with different pricing. Clarify which product fits before quoting.; DFIR beyond containment is a separate paid engagement, not included in base MDR. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Kudelski Security or r-tec IT Security?
Choose Kudelski Security if: mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Kudelski Security is not ideal for sMBs or budget-conscious buyers. No public pricing and enterprise positioning signals premium cost.. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.