Intezer vs Thales (S21sec)
Intezer is a AI-native MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Intezer targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. Intezer includes 3 attack surfaces in base pricing (Endpoint, Cloud, Identity), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Intezer is a AI-native MDR that works with your existing tools. Thales (S21sec) is a Services firm that works with your existing tools. Intezer targets Mid-market and Enterprise organizations; Thales (S21sec) serves Enterprise. Intezer includes 3 attack surfaces in base pricing (Endpoint, Cloud, Identity), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Intezer (AI-native MDR) and Thales (S21sec) (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Intezer's ai-first approach to soc operations delivers sub-minute triage across all alerts or Thales (S21sec)'s thales/s21sec is strongest for complex, regulated and critical-sector environments that value glo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Teams drowning in alert volume who need AI to autonomously triage 100% of alerts, not just aggregate them | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Custom quote | Custom quote |
| Response authority | 5/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Teams drowning in alert volume who need AI to autonomously triage 100% of alerts, not just aggregate them
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | IntezerTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneMicrosoft DefenderPalo Alto Cortex XDR | Customer endpoint security tools |
| SIEM integrations | SplunkElasticMicrosoft SentinelDevoSumo LogicWazuh | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processDisable accountsQuarantineCustom playbooks | ContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published. Contact sales for pricing. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing with two tiers: Starter (one alert source) and Complete (unlimited alert sources). Pricing remains fixed regardless of alert volume increases. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | No breach warranty offered, unlike CrowdStrike ($2M) or Arctic Wolf ($3M). Starter tier limited to one alert source. Covering endpoint, SIEM, cloud and identity requires the Complete tier.. Managed SIEM and premium SLA support are paid add-ons on top of the base subscription. Full incident response not included. You get triage and guided remediation, not hands-on response. CarbonHelix 24/7 SOC is a separate engagement. | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalSlack | EmailPhonePortal |
| Data access | Full query access | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEurope | EuropeMEAAPAC |
| Onboarding | Minutes to connect alert sources via API | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | TechnologyFinancial ServicesRetailHospitalityLogistics | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Sub-minute (median under 60 seconds) | Not published |
| MTTR | Not published | Not published |
| Community view | Users praise the intuitive UI, fast integration and detailed forensic analysis. Limited review volume compared to larger MDR vendors. Main concerns center on pricing transparency and the fact that escalated alerts go to your team, not Intezer analysts. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | SOC 2 Type II | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | SOC 2 Type II | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2015 | – |
| Data retention | Not published | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Intezer and Thales (S21sec)?
Intezer is an AI-native MDR that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Intezer covers 3 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Intezer and Thales (S21sec) differ in response capabilities?
Intezer supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is not included with Intezer and included with Thales (S21sec).
How does Intezer pricing compare to Thales (S21sec)?
Intezer pricing: Not published. Contact sales for pricing.. Thales (S21sec) pricing: Not published. Watch for with Intezer: No breach warranty offered, unlike CrowdStrike ($2M) or Arctic Wolf ($3M); Starter tier limited to one alert source. Covering endpoint, SIEM, cloud and identity requires the Complete tier.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Intezer or Thales (S21sec)?
Choose Intezer if: teams drowning in alert volume who need AI to autonomously triage 100% of alerts, not just aggregate them. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Intezer is not ideal for organizations requiring traditional human-led MDR with dedicated analysts for every escalation. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.