InfoGuard vs WatchGuard
InfoGuard is a Services firm that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. InfoGuard targets Mid-market and Enterprise organizations; WatchGuard serves SMB and Mid-market. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
InfoGuard is a Services firm that works with your existing tools. WatchGuard is a MSP-channel that works with your existing tools. InfoGuard targets Mid-market and Enterprise organizations; WatchGuard serves SMB and Mid-market. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 5 for WatchGuard (Endpoint, Cloud, SaaS, Identity, Network).
InfoGuard (Services firm) and WatchGuard (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize InfoGuard's infoguard fits dach buyers that want a swiss services firm to run mdr, co-managed soc and csirt-b... or WatchGuard's watchguard mdr is strongest for msps that already standardize on watchguard or want a managed soc....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | WatchGuardTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | WatchGuard Endpoint SecurityMicrosoft DefenderCrowdStrike |
| SIEM integrations | Customer log sources | WatchGuard Cloud |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateContainCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Per licensed user or endpoint through WatchGuard service-provider licensing. Core MDR, Core MDR for Microsoft, Total MDR and Open MDR are separate package options. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.. The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR.. Open MDR can use existing tools, but buyers still need valid third-party licenses and permissions for each monitored source.. License expiration disables Managed Services portal access and stops MDR monitoring after the grace period.. Core MDR for Microsoft data is deleted after expiration if not renewed within the grace period. |
| Data portability | Partial | Limited |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Subscription, Term license, 1 year, 3 years |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | Vendor states onboarding can be completed in hours. April 2026 release notes added direct onboarding from WatchGuard Cloud. |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | Managed Service ProvidersHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | 6 minutes mean time to first response on critical alerts (vendor-published, not a full MTTR metric). |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | WatchGuard has a strong MSP installed base, but WatchGuard MDR is newer and public MDR-specific review volume is still thin. Reddit discussion in MSP communities is mixed: some MSPs like having EDR, MDR, firewall and MFA in one platform, while others say the endpoint and MDR stack needs more time to mature. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | ISO 27001GDPRFIPS 140-2Common Criteria |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | WatchGuard Cloud ISO/IEC 27001:2022Firebox FIPS 140-2Firebox Common Criteria EAL4+WatchGuard Endpoint Security CCN High ENSWatchGuard Endpoint Security Common Criteria EAL2+ |
| Founded | 2001 | 1996 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not published as a standard MDR retention period. WatchGuard Core MDR for Microsoft data is deleted after license expiration if not renewed within the grace period. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and WatchGuard?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). WatchGuard is a MSP-channel that is technology-agnostic (works with your existing tools). InfoGuard covers 4 attack surfaces in base pricing vs. 5 for WatchGuard.
How do InfoGuard and WatchGuard differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. WatchGuard supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does InfoGuard pricing compare to WatchGuard?
InfoGuard pricing: Not published. WatchGuard pricing: Not published. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with WatchGuard: WatchGuard publishes package requirements but not public MDR pricing, so buyers need an MSP or WatchGuard quote before cost comparison.; The package names hide meaningful scope differences: Core MDR and Core MDR for Microsoft are narrower than Total MDR and Open MDR..
Should I choose InfoGuard or WatchGuard?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose WatchGuard if: mSPs already selling WatchGuard Firebox, AuthPoint or Endpoint Security who want to add managed SOC coverage. InfoGuard is not ideal for buyers that need public MDR pricing before sales. WatchGuard is not ideal for direct enterprise buyers who want a mature, analyst-validated MDR service with deep public review volume.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.