InfoGuard vs Total Assure
InfoGuard and Total Assure are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while Total Assure serves SMB and Mid-market. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 3 for Total Assure (Endpoint, Cloud, Network).
Buyer brief
InfoGuard and Total Assure are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while Total Assure serves SMB and Mid-market. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 3 for Total Assure (Endpoint, Cloud, Network).
InfoGuard offers broader coverage (4 surfaces vs. 3). Total Assure may suit teams that need depth over breadth.
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | Total AssureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | SentinelOne |
| SIEM integrations | Customer log sources | Splunk |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Custom flat-rate pricing. No public dollar amount found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Flat-rate monthly pricing is claimed publicly, with no per-user fees and no hidden charges. Total Assure does not publish actual monthly price bands, minimums or what changes the flat rate as employees and infrastructure scale. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.. Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through.. The site claims no per-user surprises, but buyers should ask how the flat rate changes as employees, endpoints, cloud workloads and log volume grow.. No public contractual MDR SLA table, service-credit language or breach warranty was found. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Monthly, Custom |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | Typical deployment reaches full 24/7 SOC protection by day 30 after discovery, deployment, configuration, tuning and baselining. |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | HealthcareFinancial ServicesManufacturingProfessional ServicesEducationDefense Industrial Base |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | Public buyer-review signal is thin. G2 shows 5.0/5 from one review, says there are not enough reviews to provide buying insight, and categorizes the review under managed security services and vulnerability assessment rather than MDR specifically. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | SOC 2 Type IIHIPAAISO 27001CMMCNIST |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | SOC 2 Type IIISO 27001 |
| Founded | 2001 | 2023 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and Total Assure?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Total Assure is a Services firm that is technology-agnostic (works with your existing tools). InfoGuard covers 4 attack surfaces in base pricing vs. 3 for Total Assure.
How do InfoGuard and Total Assure differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Total Assure supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with InfoGuard and not included with Total Assure.
How does InfoGuard pricing compare to Total Assure?
InfoGuard pricing: Not published. Total Assure pricing: Custom flat-rate pricing. No public dollar amount found.. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with Total Assure: Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.; Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through..
Should I choose InfoGuard or Total Assure?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose Total Assure if: sMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage. InfoGuard is not ideal for buyers that need public MDR pricing before sales. Total Assure is not ideal for enterprises needing published MDR benchmarks and formal public SLA terms before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.