InfoGuard vs r-tec IT Security
InfoGuard and r-tec IT Security are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 0 for r-tec IT Security ().
Buyer brief
InfoGuard and r-tec IT Security are both Services firms that work with your existing tools. InfoGuard targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 0 for r-tec IT Security ().
InfoGuard offers broader coverage (4 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Customer log sources | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Basic, Premium, Custom |
| Channels | PortalEmailPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | ISO 27001ISO 9001KRITISGDPR |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2001 | 1996 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and r-tec IT Security?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: InfoGuard offers Not disclosed, r-tec IT Security offers ≤1 hour. InfoGuard covers 4 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do InfoGuard and r-tec IT Security differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does InfoGuard pricing compare to r-tec IT Security?
InfoGuard pricing: Not published. r-tec IT Security pricing: Not published. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose InfoGuard or r-tec IT Security?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. InfoGuard is not ideal for buyers that need public MDR pricing before sales. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.