InfoGuard vs Pondurance
InfoGuard is a Services firm that works with your existing tools. Pondurance is a Pure-play MDR that works with your existing tools. InfoGuard targets Mid-market and Enterprise organizations; Pondurance serves SMB and Mid-market. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 2 for Pondurance (Endpoint, Identity).
Buyer brief
InfoGuard is a Services firm that works with your existing tools. Pondurance is a Pure-play MDR that works with your existing tools. InfoGuard targets Mid-market and Enterprise organizations; Pondurance serves SMB and Mid-market. InfoGuard includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 2 for Pondurance (Endpoint, Identity).
InfoGuard (Services firm) and Pondurance (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize InfoGuard's infoguard fits dach buyers that want a swiss services firm to run mdr, co-managed soc and csirt-b... or Pondurance's affordable, technology-agnostic mdr for us mid-market buyers in regulated industries, with a risk....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs | Organizations that want a $2M breach warranty and HITRUST readiness consulting from one vendor |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $2,000,000 |
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations that want a $2M breach warranty and HITRUST readiness consulting from one vendor
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $2,000,000
Detailed comparison
| FIELD | InfoGuardTECH-AGNOSTIC | PonduranceTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint telemetry | CrowdStrikeSentinelOneMicrosoft Defender |
| SIEM integrations | Customer log sources | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published. Custom quotes only. Reviews describe pricing as affordable relative to competitors. |
| Minimum seats | None | None |
| Breach warranty | – | $2,000,000 |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | + Optional |
| Network | ✓ Included | + Optional |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. InfoGuard does not publish MDR package pricing. | Per-endpoint for endpoint MDR. Network MDR priced by bandwidth. Log MDR priced by GB/day ingestion. Custom quotes. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. | Incident response is NOT included in base MDR. Separate retainer required for the 2-hour response commitment.. Network MDR, Log MDR, and Pondurance for Microsoft are all separate products with separate pricing on top of endpoint MDR. RansomSnare module is a separate license on top of MDR (free promotion for new customers may be time-limited). Cloud, SaaS (M365), and network coverage each require purchasing separate product modules beyond base endpoint MDR |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. | Not published. Reviews describe setup as straightforward. |
| Industry focus | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector | HealthcareFinancial ServicesGovernmentEducationManufacturingRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | Under 15 minutes (vendor marketing claim, described as 'typical time to remediation') |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. | Gartner Peer Insights 5.0/5 but only 2 reviews, too small to draw conclusions. Named in Gartner 2024 Market Guide for MDR as the only 'risk-based' vendor. Almost no presence on G2, PeerSpot, or Reddit. Glassdoor 2.4/5 (36 reviews) with recurring complaints about leadership and employee turnover. |
| Compliance | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG | – |
| Certifications | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member | Certified Common Security Framework Practitioners (CCSFP) on staff |
| Founded | 2001 | 2008 |
| Data retention | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. | Not published. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between InfoGuard and Pondurance?
InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Pondurance is a Pure-play MDR that is technology-agnostic (works with your existing tools). InfoGuard covers 4 attack surfaces in base pricing vs. 2 for Pondurance.
How do InfoGuard and Pondurance differ in response capabilities?
InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Pondurance supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with InfoGuard and not included with Pondurance.
How does InfoGuard pricing compare to Pondurance?
InfoGuard pricing: Not published. Pondurance pricing: Not published. Custom quotes only. Reviews describe pricing as affordable relative to competitors.. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract.. Watch for with Pondurance: Incident response is NOT included in base MDR. Separate retainer required for the 2-hour response commitment.; Network MDR, Log MDR, and Pondurance for Microsoft are all separate products with separate pricing on top of endpoint MDR.
Should I choose InfoGuard or Pondurance?
Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Choose Pondurance if: uS mid-market organizations in healthcare, financial services, or government wanting affordable MDR for regulated environments. InfoGuard is not ideal for buyers that need public MDR pricing before sales. Pondurance is not ideal for international organizations needing non-US SOC coverage or multilingual support.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.