Hitachi Cyber vs Northwave
Hitachi Cyber and Northwave are both Services firms that work with your existing tools. Hitachi Cyber targets Mid-market and Enterprise organizations, while Northwave serves Mid-market and Enterprise. Hitachi Cyber includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 2 for Northwave (Endpoint, Network).
Buyer brief
Hitachi Cyber and Northwave are both Services firms that work with your existing tools. Hitachi Cyber targets Mid-market and Enterprise organizations, while Northwave serves Mid-market and Enterprise. Hitachi Cyber includes 6 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network, OT/ICS), compared to 2 for Northwave (Endpoint, Network).
Hitachi Cyber offers broader coverage (6 surfaces vs. 2). Northwave may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Existing Hitachi enterprise customers consolidating security services with a vendor they already work with | Benelux, DACH and Nordic buyers that want European MDR with a Utrecht SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Existing Hitachi enterprise customers consolidating security services with a vendor they already work with
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Benelux, DACH and Nordic buyers that want European MDR with a Utrecht SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Hitachi CyberTECH-AGNOSTIC | NorthwaveTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneMicrosoft Defender | Customer endpoint telemetry |
| SIEM integrations | Microsoft SentinelSplunkGoogle Chronicle | Customer log sources |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ✓ Included | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote, not published. Sold direct. | Custom quote. Northwave does not publish MDR package pricing. |
| Hidden cost warnings | Pricing is fully custom, no public benchmarks to anchor negotiation. OT coverage routes through the new Krakow SOC and may change response timing if your assets sit elsewhere. Services span MDR, MSS and consulting under one roof, scope creep into adjacent services is easy | Public pages do not publish response SLAs or named default response actions.. Rapid Response is a separate related service, so buyers should confirm what incident-response support is included in base MDR.. Cloud, SaaS and identity coverage are not named as clearly as endpoint, log and network telemetry.. Detection tuning depends on onboarding log sources and threat-based use cases, which may affect deployment effort. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Not published | Northwave says implementation starts with a plan covering service elements, phases, planning and threat-based use cases, then onboarding log sources and processes. No standard public onboarding duration was found. |
| Industry focus | Financial ServicesEnergyManufacturingTransportationHealthcarePublic Sector | Financial ServicesHealthcareManufacturingLogisticsTechnologyPublic SectorCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Hitachi Cyber has limited public review presence on G2, Gartner Peer Insights and PeerSpot for its MDR service specifically. Most independent coverage focuses on the Hitachi corporate parent or Above Security heritage rather than current customer experience. Buyers will need to lean on direct references. | Northwave has limited MDR-specific public review volume. The public buyer case rests on European delivery, Utrecht SOC operations and the connection between MDR, CERT, red team and threat research. Buyers should validate response authority, cloud and identity coverage, pricing and escalation rules before signing. |
| Compliance | ISO 9001 (MSS)PCI QSA (Canada, US, LATAM, Caribbean)FIRST member | NIS2ISO 27001GDPRTISAX |
| Certifications | ISO 9001PCI QSAFIRST | – |
| Founded | 1999 | 2006 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Hitachi Cyber and Northwave?
Hitachi Cyber is a Services firm that is technology-agnostic (works with your existing tools). Northwave is a Services firm that is technology-agnostic (works with your existing tools). Hitachi Cyber covers 6 attack surfaces in base pricing vs. 2 for Northwave.
How do Hitachi Cyber and Northwave differ in response capabilities?
Hitachi Cyber supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Northwave supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is included with Hitachi Cyber and not included with Northwave.
How does Hitachi Cyber pricing compare to Northwave?
Hitachi Cyber pricing: Not published. Northwave pricing: Not published. Watch for with Hitachi Cyber: Pricing is fully custom, no public benchmarks to anchor negotiation; OT coverage routes through the new Krakow SOC and may change response timing if your assets sit elsewhere. Watch for with Northwave: Public pages do not publish response SLAs or named default response actions.; Rapid Response is a separate related service, so buyers should confirm what incident-response support is included in base MDR..
Should I choose Hitachi Cyber or Northwave?
Choose Hitachi Cyber if: existing Hitachi enterprise customers consolidating security services with a vendor they already work with. Choose Northwave if: benelux, DACH and Nordic buyers that want European MDR with a Utrecht SOC. Hitachi Cyber is not ideal for buyers who need published SLA commitments or independently validated detection metrics. Northwave is not ideal for buyers that need public MDR pricing or response SLAs before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.