Ensign InfoSecurity vs Thales (S21sec)
Ensign InfoSecurity and Thales (S21sec) are both Services firms that work with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations, while Thales (S21sec) serves Enterprise. Ensign InfoSecurity includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Buyer brief
Ensign InfoSecurity and Thales (S21sec) are both Services firms that work with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations, while Thales (S21sec) serves Enterprise. Ensign InfoSecurity includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for Thales (S21sec) (Network, OT/ICS).
Ensign InfoSecurity offers broader coverage (3 surfaces vs. 2). Thales (S21sec) may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations operating primarily in APAC | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations operating primarily in APAC
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Ensign InfoSecurityTECH-AGNOSTIC | Thales (S21sec)TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Cybereason | Customer endpoint security tools |
| SIEM integrations | None listed | Customer SIEM platformsThales SOC tooling |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | ContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ✓ Included |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage scope. IR retainer is separate: Essentials (USD 2,000/year, 10 hours), Standard (100-hour blocks), or Ad-hoc. | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. |
| Hidden cost warnings | Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.. 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Pricing requires custom quote. No published per-endpoint or per-user rates for comparison shopping.. Cybereason EDR is the default platform. Unclear what the cost or support impact is if you use a different EDR vendor.. Ad-hoc IR retainer has no upfront cost but standard-priced manhours and longer onboarding. You pay more per hour in a crisis. | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | EuropeMEAAPAC |
| Onboarding | Not published | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. |
| Industry focus | Financial ServicesGovernmentHealthcareManufacturingTechnology | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250: top 10 globally and #1 in APAC for the fourth consecutive year (2025 list). No G2 or PeerSpot product reviews found. Glassdoor employee reviews average 3.4/5 (268 reviews). Industry recognition is strong within APAC, but almost zero practitioner discussion outside the region. | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. |
| Compliance | ISO 27001PCI DSS | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE |
| Certifications | ISO 27001PCI DSSOSPAR (SOC attestation) | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia |
| Founded | 2018 | – |
| Data retention | Not published | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ensign InfoSecurity and Thales (S21sec)?
Ensign InfoSecurity is a Services firm that is technology-agnostic (works with your existing tools). Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). Ensign InfoSecurity covers 3 attack surfaces in base pricing vs. 2 for Thales (S21sec).
How do Ensign InfoSecurity and Thales (S21sec) differ in response capabilities?
Ensign InfoSecurity supports 1 autonomous actions (custom playbooks) and requires approval before acting. Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. Incident response is not included with Ensign InfoSecurity and included with Thales (S21sec).
How does Ensign InfoSecurity pricing compare to Thales (S21sec)?
Ensign InfoSecurity pricing: Custom-quoted pricing. Thales (S21sec) pricing: Not published. Watch for with Ensign InfoSecurity: Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.; 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs..
Should I choose Ensign InfoSecurity or Thales (S21sec)?
Choose Ensign InfoSecurity if: mid-market and enterprise organizations operating primarily in APAC. Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Ensign InfoSecurity is not ideal for north American or European organizations without APAC operations. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.