Ensign InfoSecurity vs r-tec IT Security
Ensign InfoSecurity and r-tec IT Security are both Services firms that work with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Ensign InfoSecurity includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Ensign InfoSecurity and r-tec IT Security are both Services firms that work with your existing tools. Ensign InfoSecurity targets Mid-market and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Ensign InfoSecurity includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 0 for r-tec IT Security ().
Ensign InfoSecurity offers broader coverage (3 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations operating primarily in APAC | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Approval required | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations operating primarily in APAC
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Ensign InfoSecurityTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Cybereason | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | None listed | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and coverage scope. IR retainer is separate: Essentials (USD 2,000/year, 10 hours), Standard (100-hour blocks), or Ad-hoc. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.. 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Pricing requires custom quote. No published per-endpoint or per-user rates for comparison shopping.. Cybereason EDR is the default platform. Unclear what the cost or support impact is if you use a different EDR vendor.. Ad-hoc IR retainer has no upfront cost but standard-priced manhours and longer onboarding. You pay more per hour in a crisis. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Asia-Pacific | Europe |
| Onboarding | Not published | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Financial ServicesGovernmentHealthcareManufacturingTechnology | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | MSSP Alert Top 250: top 10 globally and #1 in APAC for the fourth consecutive year (2025 list). No G2 or PeerSpot product reviews found. Glassdoor employee reviews average 3.4/5 (268 reviews). Industry recognition is strong within APAC, but almost zero practitioner discussion outside the region. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | ISO 27001PCI DSS | ISO 27001ISO 9001KRITISGDPR |
| Certifications | ISO 27001PCI DSSOSPAR (SOC attestation) | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2018 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ensign InfoSecurity and r-tec IT Security?
Ensign InfoSecurity is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Ensign InfoSecurity offers Not disclosed, r-tec IT Security offers ≤1 hour. Ensign InfoSecurity covers 3 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Ensign InfoSecurity and r-tec IT Security differ in response capabilities?
Ensign InfoSecurity supports 1 autonomous actions (custom playbooks) and requires approval before acting. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Ensign InfoSecurity and included with r-tec IT Security.
How does Ensign InfoSecurity pricing compare to r-tec IT Security?
Ensign InfoSecurity pricing: Custom-quoted pricing. r-tec IT Security pricing: Not published. Watch for with Ensign InfoSecurity: Incident response is NOT included in base MDR. Cheapest IR retainer (Essentials) is USD 2,000/year for just 10 manhours.; 8-hour on-site IR support is only for Singapore-based clients. Other APAC locations get remote support or longer SLAs.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Ensign InfoSecurity or r-tec IT Security?
Choose Ensign InfoSecurity if: mid-market and enterprise organizations operating primarily in APAC. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Ensign InfoSecurity is not ideal for north American or European organizations without APAC operations. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.