Darktrace vs InfoGuard
Darktrace is a Platform vendor that requires its own security platform. InfoGuard is a Services firm that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; InfoGuard serves Mid-market and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 4 for InfoGuard (Endpoint, Cloud, Identity, Network).
Buyer brief
Darktrace is a Platform vendor that requires its own security platform. InfoGuard is a Services firm that works with your existing tools. Darktrace targets Mid-market and Enterprise organizations; InfoGuard serves Mid-market and Enterprise. Darktrace includes 1 attack surfaces in base pricing (Network), compared to 4 for InfoGuard (Endpoint, Cloud, Identity, Network).
Darktrace is the choice if you want a single-vendor stack with deep integration. InfoGuard is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection | Swiss, German and Austrian buyers that want MDR from DACH-based SOCs |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and industrial environments needing OT/ICS security with protocol-agnostic detection
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Swiss, German and Austrian buyers that want MDR from DACH-based SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DarktracePLATFORM | InfoGuardTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOne | Customer endpoint telemetry |
| SIEM integrations | SplunkMicrosoft Sentinel | Customer log sources |
| Coverage | EPEndpoint: Optional add-onCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published. Reviewers report pricing in the upper market segment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Pricing based on number of devices monitored and service tier selected. | Custom quote. InfoGuard does not publish MDR package pricing. |
| Hidden cost warnings | Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly. High false positive rates require internal analyst time for tuning despite the MDR service. No free trial available to test before purchase. Steep learning curve may require professional services or extended onboarding | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Named autonomous response actions are not published, so response authority should be written into the contract.. InfoGuard offers both Managed SOC and Co-Managed SOC, so buyer-side staffing and responsibility can vary by model.. Data can stay at the customer premises or in Swiss data centres, which may change architecture and retention cost.. Incident Response Retainer exists as a separate offer, so buyers should confirm exactly what incident-response work is included in MDR. |
| Data portability | Limited | Partial |
| Contract terms | Annual | Custom, Managed SOC, Co-Managed SOC, Incident Response Retainer |
| Channels | EmailPortalTeamsSlackPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Not published | InfoGuard's Cyber Defence brochure states 4 weeks for structured SOC onboarding. Buyers should confirm which log sources, sensors and response playbooks are included in that onboarding scope. |
| Industry focus | Financial ServicesHealthcareManufacturingEnergyGovernmentCritical Infrastructure | Financial ServicesInsuranceManufacturingEnergyHealthcareRetailService ProvidersPublic Sector |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights Customers' Choice 2025 for NDR (4.8/5, 242 reviews). Practitioners praise Self-Learning AI for detecting novel threats and Antigena response speed. Consistent complaints about high false positive rates, expensive pricing, and steep learning curve. MDR service launched June 2024, so limited community feedback on the managed service specifically. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on InfoGuard's Swiss and German SOC delivery, 90+ SOC and CSIRT experts, open XDR platform, data-residency options and incident-response credentials. Buyers should validate pricing, response authority, named integrations and exact co-managed responsibilities directly. |
| Compliance | SOC 2 Type IIISO 27001GDPRCSA STAR Level 1 | ISO 27001ISAE 3000 Type 2GDPRSwiss DSG |
| Certifications | SOC 2 Type IIISO 27001CSA STAR Level 1Gartner Peer Insights Customers' Choice 2025 (NDR) | ISO/IEC 27001:2022ISO 14001ISAE 3000 Type 2-audited Cyber Defence CenterBSI-qualified APT Response service providerFIRST member |
| Founded | 2013 | 2001 |
| Data retention | Not published. Varies by module. | InfoGuard says data is stored exclusively at the customer's premises or in its redundant data centres in Switzerland. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Darktrace and InfoGuard?
Darktrace is a Platform vendor that is platform-native (requires their own security stack). InfoGuard is a Services firm that is technology-agnostic (works with your existing tools). Darktrace covers 1 attack surfaces in base pricing vs. 4 for InfoGuard.
How do Darktrace and InfoGuard differ in response capabilities?
Darktrace supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. InfoGuard supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Darktrace and included with InfoGuard.
How does Darktrace pricing compare to InfoGuard?
Darktrace pricing: Not published. Reviewers report pricing in the upper market segment.. InfoGuard pricing: Not published. Watch for with Darktrace: Full coverage (endpoint, cloud, email, OT) requires multiple separate modules that increase total cost significantly; High false positive rates require internal analyst time for tuning despite the MDR service. Watch for with InfoGuard: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Named autonomous response actions are not published, so response authority should be written into the contract..
Should I choose Darktrace or InfoGuard?
Choose Darktrace if: mid-market and enterprise organizations wanting AI-powered threat detection with autonomous response across diverse attack surfaces. Choose InfoGuard if: swiss, German and Austrian buyers that want MDR from DACH-based SOCs. Darktrace is not ideal for sMBs or budget-conscious buyers. Premium pricing, no trial, and no published pricing transparency.. InfoGuard is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.