Cyberoo vs r-tec IT Security
Cyberoo is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Cyberoo targets SMB and Mid-market organizations; r-tec IT Security serves Mid-market and Enterprise. Cyberoo includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Cyberoo is a Pure-play MDR that works with your existing tools. r-tec IT Security is a Services firm that works with your existing tools. Cyberoo targets SMB and Mid-market organizations; r-tec IT Security serves Mid-market and Enterprise. Cyberoo includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 0 for r-tec IT Security ().
Cyberoo (Pure-play MDR) and r-tec IT Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Cyberoo's technology-agnostic mdr from the only italian gartner representative vendor, built for european m... or r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market companies wanting a GDPR-native provider with local SOC coverage | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Not published | Custom quote |
| Response authority | 4/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European mid-market companies wanting a GDPR-native provider with local SOC coverage
- Price
- Not published
- Response authority
- 4/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CyberooTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Technology-agnostic: integrates with most major EDR platforms | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Technology-agnostic: integrates with existing SIEM deployments | ExabeamMicrosoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | Not offered |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | + Optional | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing based on environment size and integrated tools. Pricing model not publicly disclosed. SaaS delivery. | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | No public pricing. You cannot compare costs without a sales call.. Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. International expansion is recent (Spain 2024, Poland via partners). Support quality outside Italy may vary.. Detection rules and threat intel are proprietary. If you leave, none of it transfers.. IR is described as included, but scope is not documented. Clarify whether it covers full DFIR or just triage and escalation. | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Limited | Partial |
| Contract terms | Annual | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | Europe |
| Onboarding | Not published | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | ManufacturingProfessional ServicesTechnologyHealthcareFinancial Services | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.6/5 (25 reviews). Named Gartner Representative Vendor for MDR in 2021, 2023, and 2024, the only Italian company among 40 vendors in the 2024 guide. Strong reputation in Italian mid-market. Very limited English-language community discussion, likely due to European-centric customer base. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | GDPR | ISO 27001ISO 9001KRITISGDPR |
| Certifications | GDPR Compliant | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 2019 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cyberoo and r-tec IT Security?
Cyberoo is a Pure-play MDR that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Cyberoo offers Not disclosed, r-tec IT Security offers ≤1 hour. Cyberoo covers 2 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Cyberoo and r-tec IT Security differ in response capabilities?
Cyberoo supports 4 autonomous actions (custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Cyberoo pricing compare to r-tec IT Security?
Cyberoo pricing: Custom-quoted pricing. r-tec IT Security pricing: Not published. Watch for with Cyberoo: No public pricing. You cannot compare costs without a sales call.; Cypeer Agent X deployment required on endpoints, adding rollout overhead to onboarding.. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Cyberoo or r-tec IT Security?
Choose Cyberoo if: european mid-market companies wanting a GDPR-native provider with local SOC coverage. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Cyberoo is not ideal for global enterprises needing follow-the-sun SOC coverage outside Europe. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.