Critical Start vs suresecure
Critical Start is a Pure-play MDR that works with your existing tools. suresecure is a Services firm that works with your existing tools. Critical Start targets Mid-market and Enterprise organizations; suresecure serves Mid-market and Enterprise. Critical Start includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for suresecure ().
Buyer brief
Critical Start is a Pure-play MDR that works with your existing tools. suresecure is a Services firm that works with your existing tools. Critical Start targets Mid-market and Enterprise organizations; suresecure serves Mid-market and Enterprise. Critical Start includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for suresecure ().
Critical Start (Pure-play MDR) and suresecure (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Critical Start's technology-agnostic mdr with tbr deterministic alert auto-resolution, 100+ integrations, ot/ics s... or suresecure's suresecure fits dach buyers that want a german services firm to run mdr and incident-response man....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market to large enterprises wanting technology-agnostic MDR that works with their existing security stack | DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps |
| Price | Not published | EUR 7,999/mo for 2 months, up to 500 assets |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market to large enterprises wanting technology-agnostic MDR that works with their existing security stack
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- DACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps
- Price
- EUR 7,999/mo for 2 months, up to 500 assets
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Critical StartTECH-AGNOSTIC | suresecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneMicrosoft DefenderPalo Alto Cortex CrowdStrike | Trend Micro CrowdStrike |
| SIEM integrations | Microsoft SentinelSumo Logic Splunk | Google Chronicle Splunk |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom enterprise pricing (annual subscription, tiered by coverage depth) | Custom quote for ongoing Managed SOC and MDR. suresecure publishes a fixed-price 2-month Managed SOC Proof of Value. |
| Hidden cost warnings | No public pricing at all, requires sales call for any ballpark. OT/ICS monitoring and vulnerability management are separate purchases on top of base MDR. Full IR/DFIR requires separate CIRT engagement, not included in MDR contract. Annual contract commitment typically required with no published minimum seat count | The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.. Public pages do not publish ongoing MDR prices, contract minimums or service-credit language.. Exact response authority and automated action rights need written playbooks.. Google SecOps licensing, log ingestion and storage can affect the final bill.. Co-managed SOC is aimed at teams that already have SIEM expertise. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, Proof of Value |
| Channels | EmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Europe |
| Onboarding | 5-10 business days to first detection value (vendor-stated). 4-6 weeks for full enterprise onboarding. Vendor claims 2.66-day median TTFV for Microsoft Sentinel specifically. | suresecure says most log sources can be connected within a few hours on the MDR page, the Managed SOC page says go-live can happen in 4 weeks and the Proof of Value sheet says onboarding takes a few days. Buyers should confirm scope by log source and response playbook. |
| Industry focus | Financial ServicesHealthcareManufacturingTechnologyGovernmentProfessional ServicesRetailTransportation | ManufacturingHealthcareEnergyRetailProfessional ServicesSports and EntertainmentCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | 60 minutes or less median time to resolution for ALL alerts regardless of priority | Not published |
| Community view | Gartner Peer Insights 4.8/5 (53 reviews). PeerSpot 9.4/10, skewing large enterprise. Glassdoor 4.3/5 (140 reviews, some concerns about RIFs and turnover). IDC MarketScape Major Player (Emerging MDR, 2024). Praised for TBR noise reduction and SOC analyst accessibility. Criticized for onboarding communication gaps, missing Slack integration and opaque pricing. | No meaningful MDR-specific buyer-review signal was found in G2, PeerSpot, Gartner Peer Insights or Reddit. The public buyer case rests on German SOC delivery, Google SecOps specialization, ISO 27001 status, named reference logos and a published Proof of Value offer, but buyers should validate pricing, response authority, analyst staffing and threat-hunting scope directly. |
| Compliance | SOC 2 Type IIISO 27001 | ISO 27001GDPRNIS2 |
| Certifications | SOC 2 Type IIISO 27001MISA (Microsoft Intelligent Security Association)Microsoft Solutions Partner for Security | ISO 27001BSI-certified incident expertsGoogle Cloud Security PartnerISG Provider Lens Next-Gen SOC/MDR Services Midmarket Leader |
| Founded | 2012 | 2017 |
| Data retention | CORR platform provides API access and data export (CSV/XLSX). Specific retention periods not publicly documented. | No standard MDR retention period was found. The Co-Managed SOC page says normalized SIEM data is processed in suresecure's cloud-native SOC architecture but not stored there, with data sovereignty remaining with the customer. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Critical Start and suresecure?
Critical Start is a Pure-play MDR that is technology-agnostic (works with your existing tools). suresecure is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Critical Start offers ≤1 hour, suresecure offers Not disclosed. Critical Start covers 5 attack surfaces in base pricing vs. 0 for suresecure.
How do Critical Start and suresecure differ in response capabilities?
Critical Start supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. suresecure supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with Critical Start and included with suresecure.
How does Critical Start pricing compare to suresecure?
Critical Start pricing: Custom-quoted pricing. suresecure pricing: Proof of Value: EUR 7,999/month plus VAT for 2 months, up to 500 assets. Ongoing MDR pricing is not published.. Watch for with Critical Start: No public pricing at all, requires sales call for any ballpark; OT/ICS monitoring and vulnerability management are separate purchases on top of base MDR. Watch for with suresecure: The published Proof of Value price applies only up to 500 connected assets and lasts 2 months.; Public pages do not publish ongoing MDR prices, contract minimums or service-credit language..
Should I choose Critical Start or suresecure?
Choose Critical Start if: mid-market to large enterprises wanting technology-agnostic MDR that works with their existing security stack. Choose suresecure if: dACH mid-market buyers wanting German-operated SOC and MDR on Google SecOps. Critical Start is not ideal for sMBs or budget-conscious organizations, enterprise-focused pricing not published. suresecure is not ideal for buyers that need public ongoing MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.