Trustwave Trustwave Managed Detection and Response
Co-managed MDR leveraging existing tools, SC Media 2025 Award Winner
Last updated: November 9, 2025
Overview
Trustwave Managed Detection and Response is a technology-agnostic co-managed security service that leverages your existing security investments.
Key Facts:
- Founded 1995, owned by Singtel (Singapore Telecommunications)
- Winner of SC Media 2025 SC Trust Award for Best Managed Security Service
- Named Representative Vendor in 2025 Gartner Market Guide for Co-Managed Security Monitoring Services
- 24x7 expert monitoring, investigation, and response
- Tool-agnostic approach maximizes ROI on existing security infrastructure
- Major PCI DSS assessor with deep compliance expertise
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Limited Public Reviews
- PeerSpot: Has not yet collected reviews for Trustwave MDR (as of April 2025)
- Mindshare of 0.1% in MDR category (down from 0.3% previous year)
- Limited customer feedback available on major review platforms
Market Presence
- Despite 30 years in security services, relatively low visibility in MDR-specific market
- Declining mindshare suggests competitive market pressure
- May indicate smaller MDR customer base compared to competitors
Service Information
- Specific SLA terms not publicly disclosed
- Pricing requires sales engagement for quotes
- Limited public information on deployment timelines
- Tool-agnostic approach may mean variable experience based on customer's existing stack
Geographic Coverage
- While global SOC presence claimed, specific regional availability may vary
- Contact for specific geographic coverage details
Customer Examples
Limited Public Feedback (2025)
Industry Recognition:
"Trustwave's Managed Extended Detection and Response (MXDR) was named the winner of SC Media's 2025 SC Trust Award for Best Managed Security Service, evaluated by cybersecurity professionals and industry leaders across 33 specialty categories."
- SC Media, 2025
Analyst Recognition:
"Trustwave was named a Representative Vendor in the 2025 Gartner Market Guide for Co-Managed Security Monitoring Services."
- Gartner, 2025
Service Capabilities:
"Trustwave's Managed Detection and Response (MDR) is an industry-leading rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats, mitigating risk to clients. Service includes 24x7 monitoring, investigation, and response to active threats, real-time threat hunting, detection, investigation, and response across endpoints, identities, cloud applications, and email."
- Official service description, verified 2025
Market Growth Context:
"Gartner estimates 50 percent of organizations will be using MDR services by 2025 and that the market is growing at a rate nearly five times that of other managed security service offerings."
- Gartner market analysis, 2025
Value Proposition:
"Leveraging existing security tools and infrastructure to maximize returns and help clients realize the full power of their investments."
- Trustwave positioning, 2025
Note on Reviews: PeerSpot explicitly states they have not yet collected reviews for Trustwave Managed Detection and Response as of April 2025, limiting availability of detailed customer feedback.
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: November 9, 2025
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