Trustwave vs Kroll: MDR Comparison 2026
Detailed comparison of Trustwave and Kroll managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Trustwave
Faster response time
Coverage Breadth
Kroll
6 vs 5 surfaces
Integrations
Kroll
More integration options
Criteria
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Response Type
Active Remediation
Active Remediation
Approval Policy
N/A
Configurable
Auto-Isolate
✗
✓
Kill Process
✗
✓
IR Included
Separate
✓ Included
Response SLA
Not disclosed
Contact for specifics
24/7 Coverage
✓ Yes
✓ Yes
Channels
N/A
EmailPortalPhone
Data Access
N/A
Dashboards
Model
Not published
Custom pricing based on environment size and complexity
Price Range
Not published
Not published
Minimum Seats
N/A
None
Threat Hunting
N/A
✓ Included
Overall
N/A
Positive
Summary
N/A
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
Trustwave vs Kroll: Which Should You Choose?
Choose Trustwave if:
- You need active remediation
- Not disclosed response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between Trustwave and Kroll?
Key differences: response model (Active Remediation vs Active Remediation), SLA (Not disclosed vs Contact for specifics), and approach (Technology Agnostic vs Technology Agnostic).