ThreatLocker vs Kroll: MDR Comparison 2026
Detailed comparison of ThreatLocker and Kroll managed detection and response services. Compare response capabilities, SLA, coverage, integrations, and compliance.
Winner by Category
Response Level
Tie
Same level
SLA Speed
Tie
Same speed
Coverage Breadth
Kroll
6 vs 3 surfaces
Integrations
Kroll
More integration options
Criteria
Unmatched price-to-value ratio for Zero Trust MDR. The $2-5/user pricing with 60-second response time makes it the most affordable MDR option, ideal for MSPs and SMBs already using or willing to adopt ThreatLocker.
Kroll Responder's unique advantage is the depth of real-world incident response experience from 3,000+ annual breach investigations feeding directly into MDR detection and response. The 'Complete Response' methodology and complimentary $1M breach warranty set it apart from pure monitoring-focused MDR providers.
Response Type
Active Remediation
Active Remediation
Approval Policy
Configurable
Configurable
Auto-Isolate
✓
✓
Kill Process
✓
✓
IR Included
Separate
✓ Included
Response SLA
60-second average response time
Contact for specifics
24/7 Coverage
✓ Yes
✓ Yes
Channels
EmailPortalPhone
EmailPortalPhone
Data Access
Dashboards
Dashboards
Model
Per-user per-month tiered pricing
Custom pricing based on environment size and complexity
Price Range
$2-$5 per user per month for MDR add-on
Not published
Minimum Seats
None
None
Threat Hunting
Extra cost
✓ Included
Overall
Very Positive
Positive
Summary
9.2/10 on PeerSpot with 100% willingness to recommend. MSPs praise the value proposition and support quality. Zero Trust approach is highly regarded. Interface speed and complexity are noted concerns.
Highly trusted for deep incident response pedigree and 'Complete Response' methodology. 98% customer satisfaction score and 75 NPS. Strong reputation for going beyond containment to full eradication. Lower market mindshare than some larger MDR brands.
ThreatLocker vs Kroll: Which Should You Choose?
Choose ThreatLocker if:
- You need active remediation
- 60-second average response time response time meets your needs
- You prefer platform native solutions
- Your org size: Mid-market / SMB / Enterprise
Choose Kroll if:
- You need active remediation
- Contact for specifics response time meets your needs
- You prefer technology agnostic solutions
- Your org size: SMB / Mid-market / Enterprise
FAQ
What's the main difference between ThreatLocker and Kroll?
Key differences: response model (Active Remediation vs Active Remediation), SLA (60-second average response time vs Contact for specifics), and approach (Platform Native vs Technology Agnostic).